Process Transformation Role - Big4 Consulting

Job Role :

The manager will be involved in providing objective advise, expertise, guidance and specialist skills with the aim of achieving the project targets. The manager will be responsible for :

- Leading a team of consultants and senior consultants independently on a client engagement

- Orchestrating the entire client engagement and deliverables

- Leading the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations

- Managing and resolve any client escalations

- Driving client workshops with senior executive level stakeholders independently

- Program management to ensure client deliverables are completed within planned timelines

- Demonstrating significant industry / solution expertise

- Act as an SME in one or more of the below areas for Technology sector clients

a. Operations/ Process transformation - L2O, O2C, R2R, P2P, KPI design

b. EBITDA improvement

- Managing project economics around invoicing, collections and margins

- Support business development activities by putting together proposals for client pursuits

- Contributing to brand development by writing articles, developing thought leadership and point-of-views

- Building a strong team and be a strong role model, mentor and coach

- Assist in resolving people issues

- Ensure compliance to the firm's standards, processes and policies

- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence

- Manage senior external/internal stakeholders independently

Professional Background :

- 5 to 10 years of relevant post MBA experience - Consulting background (preferably) or Industry background (Business excellence / functional role/ Solution/ Strategy)

- Experience in one or more of below areas

a. Process optimization experience in process areas like Lead to Order(L2O), Order to Cash(O2C), Record to report(R2R), Procure to Pay(P2P) etc.

b. EBITDA improvement programs

- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector - IT/ITeS/GIC/SSC, Engineering services, BPO, Semiconductors, IT Hardware, Software, Internet and e-commerce

- Knowledge of current technology landscape, trends and solutions

- Relevant consulting experience with Big 4 is preferred

- Industry experience of managing functions under controllership, FP&A, Revenue mgmt., transactional finance, etc. especially within the professional services domain

- Exposure to data management and analytics

Preferred Skills :

- Expertise in two or more of the areas listed - Process transformation/ EBITDA improvement/ Enterprise KPI and data definition/ Go to Market Strategy / Business planning

- Hands on experience with different data visualization tools like Tableau, Power BI