Process Owner - Procure To Pay - Global Transformation - Shared Services

Procure to Pay Global Process Owner - Transformation

Job Description:

The Procure to Pay (PTP) Global Process Owner will be responsible for process management and E2E governance of PTP processes. The candidate will play a key role in driving continuous improvement and standardization across the function from a process, people and technology perspective.

Key Responsibilities:

The PTP Global Process owner key responsibilities are:

- Develop and refine the "Vision and Strategy" components for designated end-to-end process area.

- Ownership of 'to-be' and 'as-is' Global process design taxonomy and the associated metrics for the PTP domain. Ownership includes defining Global processes, policies, procedures and templates, conducting impact assessment workshop and approval of process changes plus enabling IT system changes

- Enforces adherence to global design, process and template. Identify, escalate and work with the Service Delivery teams to eliminate process deviations that are not driven by local, regulatory or statutory considerations

- Ability to define, scope, plan and work with the IT team to implement procure to pay solutions

- Should have good knowledge of PTP tools to articulate business and technical requirements.

- Ability to facilitate requirements gathering sessions, perform Fit/Gap Analysis, document decisions, maintain configuration documentation, facilitate testing activities, and coordinate deployment activities

- Contribute to the definition, implementation and evolution of the enterprise-wide business process governance model. Lead and support change management and communication efforts for all PTP transformation projects

- Define, monitor and drive improvement of end-to-end process performance metrics. Incl. as-is baselines and target future state KPIs.

- Own the implementation of analytics to identify opportunities and drive efficiencies across the PTP domain

- Draft and implement a consistent Global PTP policy and procedure document. Lead policy governance and compliance across all BBS locations

- Monitor and embrace cross-industry best practices for Procure to Pay process area, to fast-track process maturity and identify opportunities to lead transformation projects

- Periodically participate in Governance meetings with various stakeholder to review current processes and align them with Global strategy across the SSC, Global and Local/BU functional teams

- Increase general process awareness across the enterprise incl. business rules and key interfaces reinforce the benefits to Customers and the organization of complying to global processes

- Monitor Process Controls and ensure all observations by Internal Audit group are mitigated/resolved.

Knowledge and Experience:

- Essential: Experience in Agribusiness/Commodity trading industry preferred

- Education Qualification - Bachelor's degree or equivalent experience. CPA or other professional qualification would be helpful

- 15+ years' experience in Procure to Pay process, with ideally 8 years of experience in process design and/or optimization with SSC's; preferably in a complex, fast paced and matrix and challenging work environment

- Deep function, process, transformation and project management knowledge and experience, high attention to detail

- Results orientated, fact-based and the patience to take people along on a change journey. Confident stakeholder management skills

- Comprehensive experience with ERP, PTP tools (Coupa, Ariba etc.,) and an affinity to support the development and harmonization of supporting IT tools / environments;

- Demonstrated interpersonal, customer management, analytical, change management and communication skill

- Quick to identify risks and collaborate with necessary parties to develop risk mitigation plans

- An understanding of shared services/ COE operating models; good knowledge of leading practices in shared services (e.g., CRM, SLAs, KPIs, metrics, and reporting)

- Proficiency in English language with excellent oral and written communication skills

- Proficient in MS Office applications, especially in MS excel and PowerPoint.