Process Manager - HR Shared Services - HR Transformation/HR Service Delivery

HRSS - UK Geog

Females Only

Part of the HR Transformation, HR Service Delivery Model.

GOSS provides services as a global hub in various workstreams such as:-

- Workforce Administration

- Talent Acquisition

- Talent Management

Duties and Responsibilities:

- Communicate effectively with team/business partners and ensure seamless delivery of services

- Supervise a team of HR and administrative support staff

- Workflow analysis and process improvements

- Ensure team performance as per agreed standards (SLA)

- Career pathing and grooming of employees for next level

- Client/Onshore communications and reviews

- Daily/Weekly SLA monitoring and discussion

- Conducting One-O-Ones and meetings with the team

- Define, delegate and monitor employee engagement activities

- Providing timely updates to the management and share best practices with onshore counterparts

- Prior experience in handling teams in HR Operations

- Good communication, analytical and management skills

Monica
0120-4739807
9560725879