A prestigious client of Innoquest Consulting, a provider of captive shared services, is seeking Process Excellence professionals for their Pune and Bangalore locations. Responsibilities: - Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership. - Lead and Implement business process management system. - Drive and Track Quality DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up . - Implementing Business Process Management Systems (BPMS) for newly Transitioned processes VI. - Identify improvement opportunities as per Six Sigma /LEAN framework and work with teams to drive till closure generating benefits VII. - Identify RPA opportunities through process assessment, align as per RPA framework and 'Project manage' Automation. - Prepare and present analysis or specific trends on key critical metrics for the program aligned to Understand Ops related metrics and report them in overall ACM dashboard Education & Experience: - 13+ yrs. of experience in a BPO/BPM industry. - BE / Graduate / PG in any stream. - Certified Black / Green Belt - Process Improvement Techniques/Certification (Lean, Six Sigma

Bangalore

Pune

Process Excellence Role - Six Sigma/Black Belt/Green Belt - BPO 

Job Description for Process Excellence Role - Six Sigma/Black Belt/Green Belt - BPO  in InnoQuest Consulting in  Bangalore Pune for (13-18) years of experience. Apply Now!