Process Excellence Role - Digital Transformation - Insurance

Key Objectives and Major Responsibilities:

- Lead/mentor operational excellence projects using Lean tools/Six Sigma methodology.

- Deliver trainings on quality concepts/ tools and Lean Six Sigma to build Quality DNA

- Partner with teams across diverse business functions (like Underwriting Services, Insurance Operations) to translate business processes into process maps using process mapping tools (like Visio, Celonis etc.)

- Perform data and process analysis to identify improvement opportunities and create Book of Work to delivery efficiency and effectiveness

- Research for industry/business best practices, and benchmarks for processes mapped

- Own committed impact for clients and work with stakeholders to identify, execute, track and report improvement opportunities