Private Wealth Manager - HNI - Bank

- A Banking Relationship Manager is primarily responsible for providing financial solutions to the wealth customers and ensuring value added services.

- Responsible for increasing liabilities size of relationship via balances in accounts of existing customers and enhancing customer profitability by capturing larger share of wallet.

- Responsible for deepening the existing relationships by cross selling of Bank's products and Services/ third party investment products.

- Increasing customer engagement through other non-investment products like Forex, Remittances, Loans, etc.

- To the new and existing customers.

- Ensuring that the customers are sufficiently educated/ leveraged on the best financial solutions.

- Providing Financial Solutions:

- The primary responsibility involves offering personalized financial solutions to high net-worth individuals and ensuring that these solutions align with the customer's financial goals and objectives.

- Increasing Liabilities Size: One of the main objectives is to increase the liabilities size of the relationship by encouraging customers to maintain higher balances in their accounts. This could involve strategies such as promoting savings accounts, fixed deposits, or other investment products offered by the bank.

- Enhancing Customer Profitability: Relationship Managers aim to enhance customer profitability by capturing a larger share of the customer's financial transactions. This could involve cross-selling the bank's products and services, as well as third-party investment products, to maximize the revenue generated from each customer.

- Deepening Existing Relationships: Building strong and lasting relationships with customers is essential. Relationship Managers work on deepening existing relationships by understanding the customer's financial needs and preferences, and then offering suitable products and services to meet those needs.

- Cross-Selling Bank's Products: In addition to the bank's core products and services, Relationship Managers also promote other non-investment products such as Forex, Remittances, and Loans. This helps in diversifying the customer's portfolio and increasing engagement with the bank. Increasing

- Customer Engagement: Relationship Managers focus on increasing customer engagement by offering a comprehensive range of financial products and services. This could include educating customers about various financial solutions available to them and helping them make informed decisions.

- Risk Management: Relationship Managers also play a role in assessing and managing risks associated with the customer's financial portfolio. This involves conducting risk assessments, ensuring compliance with regulatory requirements, and implementing risk mitigation strategies to protect both the customer's assets and the bank's interests.

- Continuous Relationship Building: Building and maintaining strong relationships with customers is an ongoing process. Relationship Managers regularly engage with customers through various channels such as in-person meetings, phone calls, emails, and digital platforms to understand their evolving financial needs and provide timely advice and support. This continuous relationship-building effort helps in fostering trust and loyalty, leading to long-term mutually beneficial relationships.