Principal Consultant - Media/BPO/ITeS

Principal Consultant

- You will be a business analyst with a great portfolio behind you that demonstrates your ability to take on high profile projects, a can do attitude, able to create practical plans when faced with ambiguity, demonstrate a flexible approach and can suggest next steps and direction as opposed to require it to make positive progress. You will have an understanding of the content media, publishing and be able to quickly grasp the complexities of this business.

- As a Senior Business Analyst you will already be able to build strong relationships with business and technology teams, adapting your style and approach to the audience and create a collaborative atmosphere. You will be enthusiastic and curious about how the business and technology works, driven by a desire to deliver a quality product but will also be mindful of the goals of the project and comfortable challenging
when requirements stray from the scope or the solution does not meet the needs of the business.

Main Duties :

- Be a product SME across different locations USA and India

- Able to demo and explain to client services, technical services and operational teams and take them through the on-board process - from submitting data to the product team to embedding new process in the business

- Support and align efforts to meet customer and business needs

- Manage customer relationships and expectations by ensuring they have accurate up to date status of project activity, together with the PM

- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing stakeholder relationships

- Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results

- Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies

- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities

- Provide project level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)