Posted By
Posted in
Banking & Finance
Job Code
164550
We have the foll requirement in Chennai with an MNC KPO
Act as Primary Business Process Owner for the following processes globally:
- Purchase Order handling
- Supplier Invoice verification
- Accounts payable
- Identifies key value drivers and defined metrics to inform & aid E2E performance, support decision making, and foster positive behaviour and actions
- Provides Global Finance Transformation management in the areas of integration and/or governance
- Is Responsible for Compliance and Governance as per the agreed framework from Service Control as well as Process head for all verticals within the Process
- Establishes and defines a ‘Transformation Plan’ for RTP that aims for ‘best in class’ levels of End to End Service, Quality & Productivity parameters
- Develops, builds and offers innovative services around RTP Process Improvement including IT tools for performance enhancement
- Identify areas where Process or system changes are necessary or beneficial, and drive the implementation of these changes.- Design, document, test and implement Process and system changes
- Ensure adequate process support for FACT End Users (Through proper training, documentation and CCC Support)
- Undertakes change management customer engagement activities for transformation projects
- Act as Backup
Business Process Owner for the following processes globally:
- Sales Order handling
- Invoicing
- Accounts Receivable and Dunning
- CA Degree
- Strong FNA domain experience with an overall SAP RTP Experience of 5- 7 years with strong & proven experience in trouble shooting, solutioning, implementation, support & governance
- Experience in the areas of Business process reengineering, Process design, Organizational transformation, Change management
- Industry knowledge of logistics & freight forwarding
- Exposure to project management
- Excellent interpersonal and communication skills (especially in English)
- Excellent analytical skills to locate potential areas for improvement with highend process mapping skills
- Innovative with a persuasive mindset to drive & implement changes by managing stakeholders from different regions and levels of the organisation
- Should be persistent and have a sense of urgency
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Posted By
Posted in
Banking & Finance
Job Code
164550