Practice Head - IT Recruitment - Executive Search Firm

We are currently hiring for a position of Practice Head - IT Recruitment. For this position we are looking for a person with strong experience in Services Delivery, Client Engagement, Client Acquisition within IT Recruitment domain.

About Company :

- Maven Workforce was established in 2008 and has seen dramatic growth for each of the past 8 years. Maven Workforce is a full service Executive Search, Recruitment and Staffing company with a rapidly growing reputation. We have strong presence in India with offices in Noida, Mumbai and United States. To help us grow our Executive Search practice, we are looking for talented recruitment professional to grow with us.

Position : Practice Head

Domain : IT Recruitment

Work Location : Sector-4, Noida

Role Purpose :

- The role will be owner of Maven's IT Recruitment business and will be responsible for managing various clients and stakeholders across the industry along with being responsible for smooth functioning and scaling up of IT recruitment practice within Maven. This position will own effective delivery of services with the objective of increasing client satisfaction, revenue and team satisfaction.

People Management :

- Review organization structure, span of control based on business requirements.

- Review and re-define roles and responsibilities within the team to bring in efficiencies and provide growth opportunities.

- Proactively engage & motivate team members.

- Conduct skip level meetings to understand concerns on a quarterly basis.

- Drive implementation of employee programs / initiatives to retain, reward and recognize key talent. Coach direct reports.

- Review and sign-off on goals for the team.

- Participate in recruitment of critical talent

- Review and approve requests related to leave and expenses for subordinates.

Customer Service Delivery Review - Customer Relationship Management/ Customer Satisfaction :

- Lead and manage execution of the all mandates shared across levels as per defined SLA & TAT

- Actively Involve in the full life cycle of the Recruitment Process starting from mapping, sourcing, screening, evaluation, scheduling interviews, follow-ups, offers, and reference checks.

- Participate in monthly review and quarterly business review discussions with the client.

- Identify senior client stakeholders and build relations with them.

- Engage with the identified stakeholders on a weekly basis to discuss likely issues, slippages, actions plans etc.

- Participating in calls with client, in case of any issues.

- In case of negative feedback from customer, review and provide guidance on resolving the same.

Mining Business from Existing Clients :

- Engage with existing clients to explore up stream and down stream relationships and identify further opportunities for business.

- Drive the team to identify opportunities across various clients.

- Identify new opportunities based on feedback from customers.

- Meet on regular basis with client stakeholders to strengthen relationship.

Business Development / New Opportunities :

- Generate & Manage Leads for IT Recruitment practice

- Target existing Clients and new customers for IT Recruitment

- Respond to RFI/RFP/RFQs

- Travel to client locations on a need basis

Performance Review :

- Review and monitor weekly updates on performance, monthly revenue updates and quarterly forecasts for the practice.

- Provide updates on same to supervisor on weekly, monthly and quarterly basis.

- Discuss roadblocks on revenue recognition with team and meet with required stakeholders to review and resolve.

Salary offered: 10 - 12 LPA