Practice Director - Business Process Services

Role : Practice Director - Business Process Services ( BPS)

Location : Gurgaon

Job Overview :

Practice Directors should have the capability to lead a service offering. They manage a team of analysts focused on a specific research area or capability and need to be involved in all aspects of developing the capability or practice area. The individual should have the capability to deliver analysis and advice to blue chip clients through written reports, consulting, client inquiry, speeches, and other deliverables. The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, develop research agendas and work with clients solving strategic outsourcing issues.

Responsibility :

- Manage multiple research initiatives from business development to client delivery

- Create actionable insights to solve client problems by evaluating and analyzing information collected through interviews, surveys and statistical analyses

- Communicate and interact at the executive level with major outsourcing service providers and recipients of global services, to address their strategic business issues, analyze their offerings, strategy, positioning, and predict the changing dynamics of the market

- Develop a strong external reputation by networking with clients, service providers and analysts, participating in research meetings and other public forums, and publishing leading edge research based reports, whitepapers and articles

- Collaborate with analysts across the company to deliver research that assists clients with understanding strategic global sourcing issues and market trends

- Work closely with Companies sales team to help in the close and delivery of engagements on issues of strategic sourcing and operations

- Supervise team activities and take an active role in the professional development, growth and mentoring of his/her team members

Education and Experience :

Seeking a high calibre individual to maintain our exceptional standards. This person should have:

- 7 - 9+ years of experience in a professional services/Management Consulting environment

- Experience with a strategy consulting firm is required

- Shared services, outsourcing and/or off-shoring industry knowledge/experience and ability to understand market trends

- Strong executive presence and presentation skills

- Strong relationship orientation

- Excellent written and oral communication skills

- Collaborative work style; strong interpersonal and team skills

- MBA from a Premium B-School