Policy Manager - Short Term Personal Loan - NBFC

Role :

This role will be responsible for developing & maintaining credit policies for unsecured STPL product (and its variants), sourced through multiple channels (including digital channels like web/mobile app) ensuring it aligns with the organization's risk appetite and regulatory requirements. You will play a crucial role in managing credit risk and maintaining a healthy credit portfolio in the unsecured STPL segment. You will work closely with various internal/external stakeholders to ensure prudent credit decision-making processes and foster sustainable business growth.

Responsibilities :

a) Credit Policy Development: Develop, review, and enhance the credit policies & procedures for existing as well as new variants of the unsecured STPL product sourced through multiple channels, including digital sourcing through web/mobile app, to maintain a balanced and effective risk management approach while supporting business objectives.

b) Portfolio Risk Assessment & Monitoring: Assess credit risk in the portfolio on an ongoing basis through in-depth analysis of good/bad segments of the portfolio. Establish credit monitoring mechanisms to track the performance of the credit portfolio and proactively identify potential areas of concern. Present portfolio performance and insights to senior management on monthly basis.

c) Data Analysis & Automation: Utilize data analytics to gain insights into credit trends, customer behavior, and portfolio performance, and use this information to optimize credit policy decisions. Collaborating with Data Science & Tech Team for increasing extent of automation and system decisioning (including use of AI/ML techniques) to maximize the coverage of transactions through system. Developing, deploying, maintaining and updating scorecards/ policy rules (BREs) in system. Ensure successful UAT is conducted for all BREs rules coded in the system.

d) Regulatory Compliance: Stay up-to-date with the latest regulatory guidelines and ensure the credit policy adheres to all relevant legal and regulatory requirements set forth by relevant authorities.

e) Cross-functional Collaboration: Collaborate with various departments, including Finance, Operations, IT, Data Analytics, Business, Credit and Collections, to integrate credit policy considerations into their respective functions.