PNB MetLife - Agency Branch Manager

Job Description: Agency Branch Manager

Position: Agency Branch Manager

Department: Agency

Function: Agency Sales

Reporting to: Cluster Manager / Cluster Head / Regional Manager - Agency Sales

Band: 11S

Context & Role:

- The Agency Branch Manager is a pivotal role within our organization, tasked with driving sales growth and enhancing distribution channels through effective management of the Agency team.

- This position is instrumental in executing strategic initiatives that contribute to achieving business targets and expanding market presence.

- The ideal candidate will possess a blend of leadership, strategic vision, and practical experience in agency sales.

Key Responsibilities:

1. Strategic Planning and Implementation:

- Plan Development: Conceptualize and design robust coverage plans tailored to the team's specific needs.

- This involves analyzing market trends, customer demographics, and sales data to formulate effective strategies that maximize reach and sales performance.

- Action Plans for Recruitment: Create actionable strategies to attract and recruit high-caliber advisors.

- Develop comprehensive recruitment plans that align with the company's growth objectives and address specific team requirements.

Leadership and Team Development:

- Business Opportunity Presentations: Take charge of running Business Opportunity Presentations (BOPs) to showcase the benefits and potential of joining the Agency.

- Effectively communicate the value proposition to potential advisors and drive engagement through compelling presentations.

- Training and Development: Oversee the training and development of Field Sales Officers (FOS) and advisors.

- Provide on-the-job training focusing on product knowledge, selling techniques, and other relevant skills to enhance their performance and professional growth.

Team Management:

- Team Oversight: Manage the performance and activities of a team of 6-8 FOS, ensuring alignment with organizational goals and objectives.

- Responsibilities include recruiting new team members, motivating existing staff, and implementing retention strategies to maintain a high-performing team.

- Motivation and Retention: Develop and implement programs and initiatives to keep the team motivated and engaged.

- Address any issues promptly and effectively to retain top talent and ensure a positive work environment.

Performance Monitoring and Analysis:

- Sales Performance Review: Regularly review and analyze sales performance data to assess the effectiveness of strategies and identify areas for improvement.

- Use insights from performance data to make informed decisions and adjust tactics as necessary.

- Competitor Analysis: Monitor and analyze competitor activities and market trends to stay ahead of industry changes.

- Utilize this information to refine strategies and maintain a competitive edge in the market.

Reporting and Accountability:

- Reporting: Provide regular reports to the Cluster Manager, Cluster Head, or Regional Manager on team performance, sales achievements, and any operational challenges.

- Ensure transparency and accountability in reporting metrics and outcomes.

Qualifications:

- Experience: Proven experience in sales management, preferably within the agency or insurance sector, with a demonstrated track record of achieving targets and managing teams.

- Skills: Strong leadership, strategic thinking, and analytical skills.

- Excellent communication and presentation abilities, coupled with proficiency in sales techniques and team development.

- Education: Relevant undergraduate degree; additional qualifications in sales or management are advantageous.

- The Agency Branch Manager role is integral to our mission of expanding our market presence and driving sales growth through effective team management and strategic planning.

- The successful candidate will be a dynamic leader with the ability to inspire and guide their team toward achieving exceptional results