PNB MetLife India Insurance - Team Manager

Company Description:

PNB MetLife India Insurance Company Limited (PNB MetLife) is one of the leading life insurance companies in India. Combining the financial strength of global life insurance provider MetLife, Inc. with the credibility of Punjab National Bank, PNB MetLife has been present in India since 2001. The company serves customers in over 16,500 locations through strong bank partnerships and has a presence in over 140 locations. PNB MetLife offers a wide range of protection and retirement products and consistently reports profitability.

Role Description:

This is a full-time, on-site role located in Guwahati for a Team Manager. The Team Manager will be responsible for leading and managing a team of financial advisors, developing and implementing business strategies, ensuring team productivity, and achieving sales targets. Daily tasks include monitoring performance, providing training and support to team members, and collaborating with senior management to align team objectives with company goals.

Responsibilities:

- Team Leadership and Management: Lead, mentor, and motivate a team of financial advisors to achieve and exceed individual and team sales targets.

- Performance Monitoring and Coaching: Regularly monitor the performance of team members, provide constructive feedback, coaching, and training to enhance their skills and productivity.

- Business Strategy Development and Implementation: Develop and implement effective business strategies and action plans to drive sales growth and market penetration in the Guwahati region.

- Sales Target Achievement: Take ownership of team sales targets and implement strategies to ensure consistent achievement of these goals.

- Training and Development: Identify training needs within the team and facilitate or conduct training sessions on product knowledge, sales techniques, compliance, and industry best practices.

- Performance Reporting and Analysis: Track and analyze team performance metrics, identify trends, and provide regular reports to senior management on team achievements, challenges, and opportunities.

- Collaboration with Senior Management: Collaborate closely with senior management to align team objectives with overall company goals and contribute to the development of broader organizational strategies.

- Client Relationship Management Support: Provide guidance and support to team members in building and maintaining strong, long-lasting relationships with clients.

- Compliance and Regulatory Adherence: Ensure that the team operates in full compliance with all relevant regulations, company policies, and ethical standards.

- Recruitment and Onboarding: Participate in the recruitment and onboarding process for new financial advisors, ensuring the team has the right talent to achieve its objectives.

- Problem Solving and Issue Resolution: Address and resolve any issues or challenges faced by team members, providing necessary support and guidance.

- Foster a Positive Team Environment: Cultivate a positive, collaborative, and results-oriented team environment that encourages growth, innovation, and high performance.

- Stay Updated on Market Trends and Products: Continuously update knowledge on insurance products, financial market trends, and competitor activities to effectively guide the team.

Qualifications:

- Leadership and Team Management Skills: Proven ability to lead, motivate, and manage a team to achieve targets. Experience in setting goals, providing feedback, and fostering team growth.

- Sales and Business Development Expertise: Strong understanding of sales principles, business development strategies, and the ability to drive revenue growth.

- Knowledge of Insurance Products and Market Trends: Comprehensive knowledge of various insurance products (e.g., life insurance, health insurance, general insurance) and a good understanding of current market trends in the financial services sector.

- Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build rapport, influence, and effectively interact with team members, clients, and senior management.

- Ability to Work Independently and Handle Multiple Tasks: Demonstrated ability to work independently, manage time effectively, prioritize tasks, and handle multiple responsibilities simultaneously.

- Problem-Solving and Decision-Making Skills: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

- Results-Oriented: A strong focus on achieving targets and driving performance.

- Integrity and Professionalism: High level of integrity, professionalism, and ethical conduct.