PMO Manager - Bank KPO

Manager– PMO

MNC Bank KPO

Location: NCR, India

KEY RESPONSIBILITIES

The role requires a highly effective team player and provides experience working on diverse projects across multiple financial processes and systems.

You will work closely with various teams, like Clients/ business groups, Information Technology, Administration and others, to transition processes and systems , and ensure an efficient, scalable and sustainable business.

JOb SPECIFICATION

Global finance services

The key responsibilities are:

- Successful delivery of complex, multi-site, medium to large transition projects

- Quickly understand the complex processes and create process maps

- Detect and highlight any control gaps in the process.

- Preparing the business case and agreeing the same with the stakeholders

- Creating and owning the transition plans that will enable bank clients to migrate processes seamlessly.

- Be accountable for the site readiness including the technology (IT) and telecommunication.

- Support Identification and finalization of Scope of work to be migrated and provide win-win solutions to the client

- Tracking projects and providing regular updates to the relevant stakeholders

- Support process stabilization till Formal Go-Live

- Manage and deliver multiple projects simultaneously

- Providing viable solutions to the clients with options after understanding the requirements

- Manage team of executives as required

- Deliver high quality output within committed timelines by effectively working with various teams like Global PMO, Business, IT, Operations, HR, Risk etc. across geographies.

- Manage process improvements / quality projects

- Being Quality certified, coach, guide staff on quality concepts and

- Driving the quality projects, process improvements, innovations, continuous improvements.

KEY SKILL REQUIREMENTS

- Demonstrated experience in financial services / investment banking, with previous exposure to Regulatory Reporting being advantageous.

- Good working knowledge of Accounting systems, Reporting tools and Microsoft Excel

- Strong team player.

Quality Focus/Attention to detail - Implements quality assurance practices to ensure accuracy, quality and timeliness of team output.

Outcome Focus

- Defines clear success criteria and goals for self and team and monitors & measures performance against these

QUALIFICATIONS & BACKGROUND/work experience

- Experience of 5 to 9 years with CA / CPA / ICWA / any professional qualification.

- Certification in Project Management will be an added advantage.

- In-depth understanding of Quality Concepts – preferably six sigma certified

- Experience in the following areas:

- Project and process management experience in a centralised environment.

- Relationship management / customer interaction at all levels.

- Willingness for overseas travelling

- Willingness to work in different time zones to support clients

Please mark subject line as 'Manager PMO' and mail to arvind@leadsearch.biz

Please mention current CTC & notice period