PM - System Integration

We are HRe Source, a leading executive search firm. We provide services to various leading IT Industry players.

Designation: Project Manager System Integration

Experience: 7-12 years

Location: Bangalore

Roles & Responsibilities

- To ensure implementation and maintenance of Quality Management Systems in the account.

- To ensure that service norms committed to customer are met.

- Ensure customer satisfaction by responding to all escalations regarding Project.

- Review project with the customer periodically. To act as a single point contact for the customer for all Project related issues.

- To escalate the quality issues be yond control to the higher ups & get the solution at the earliest.

- To ensure that customer complaints are resolved by taking corrective actions.

- To evaluate engineer performance periodically.

- Would be responsible for the planning ,delivering of the turnkey project deployments. Would be responsible for team building

- Would be responsible for billing & collection from the project & the collections related to the products if multiple LoB are involved.

- Would ensure that project parameters are within norms when the project is closed ie CSAT , Time,Effort,Cost . Will be responsible for vendor management.

Skills & Job Requirements

- Project management and client management experience .

- Successful and consistent delivery experience.

- Capability to handle multiple functional areas and multiple projects simultaneously. Excellent communication skills and a good team player.

- Strong commitment to meet customer needs.

- 10+ Years experience

Please send your resume to barkha.hresource@gmail.com OR barkha@hresource.co.in

Barkha Bareja
HReSource Consultants
9910332938