Platform Success Manager - Advertising SaaS

We have an exciting job opportunity with a SaaS - based company based out of Bangalore.

Shift Timing is 2 PM- 11PM

Rotational Shift

What You'll Do - list job responsibilities :

- Identify, comprehend and clearly articulate clients' requirements to define, analyse and implement an end-to-end solution.

- Analyze and elevate client's engagement with the platform features and capabilities, adoption of the product and create a compelling business case for adopting new features, hence paving way for an upsell or cross-sell.

- Analyze clients performance and prescribe methodologies for optimal budget management, faster growth, higher conversions and an effective customer engagement.

- Collaborate with our technology partners to build expertise on the social media management software.

- Provide an effective reporting mechanism for highlighting prime metrics and key performance indicators.

- Identify opportunities for increased efficiency for clients and provide subject matter expertise on best fit across message, media & channel.

- Work with clients to improve the paid services and its alignment with client's core business.

- Capturing development areas for product improvement and drive interlocks with product managers and engineering for necessary enhancements.