Piramal - Manager - eCommerce

JOB OVERVIEW:

This position is responsible for driving business with National Online Channel Accounts, develop and execute the annual business plans with all the above accounts

KEY STAKEHOLDERS: INTERNAL

Area Sales Team, Marketing and Digital team, Data Analytics, Commercial officer & Sales Operations Manager and Regulatory team

KEY STAKEHOLDERS: EXTERNAL

Distributors, National accounts and Online sellers

REPORTING STRUCTURE:

Chief Manager E-Commerce, Institutional Sales and Exports

QUALIFICATION:

Any Graduate + MBA / PGDBM (Tier-2 or Tier-3 Institutes preferred)

EXPERIENCE:

- Minimum of 4 to 5 years of experience in handling online channels with reputed FMCG/OTC company.

- Must have worked with some key known brands in E-Com Space

- Have worked with some prominent names in E-Com Eg. Amazon / Flipkart/ Grofers/ BB etc.

- Have worked on Direct account and 3P seller model

- Have experience of Margin Negotiation, listing of New products, on-boarding and managing profitability of products

Key Roles/Responsibilities:

- Meeting the top line sales objective for the National Accounts like Amazon/firstcry/ flipkart/nykaa etc. with expertise of handling online portal sellers like Cloudtail/Olympia/Primacetcon multi-channel, multi-platform model.

- Overall responsible for sales to these accounts for the PAN India.

- Having all our product listed on the platforms, maintaining hygiene across all portals.

- Ensuring stock availability with a high degree of forecasting accuracy.

- Ensure fill rates of 90% plus with all these chains.

- Devising marketing strategy for Piramal products with key portals.

- Develop and manage the Annual Business plans for these National Accounts.

- Set annual targets for all these accounts.

- Sign the terms of trade (TOT), with desired counterparts, Ensure TOT execution and adherence PAN India.

- Build the relationship with Ecommerce partners/distributors to get efficient terms of trade (TOT).

- Drive profitability improvements for Ecommerce.

- Challenge the existing route to market model and suggest ways of reducing cost in the same.

- Ensure collection is done as per the agreed credit policy.

- Settlement of claims / credit notes within the agreed time frame.

- New products introduction/ Packaging changes/ Pricing

Skills / Competencies:

- Entrepreneurial approach (Passion, integrity, high energy levels)

- Team player

- Problem solving abilities

- Sales & Negotiation skills

- Excellent oral and writing communication skills

- Ability to stay calm under pressure, uncertainty and keep to deadlines