Piramal - Chief Manager - Accounts Receivables

This position is accountable for setting up the Shared Services Accounts Receivables (AR) department, managing the effective and efficient operations of the AR function within the Global Business Shared Services.

Fiduciary responsibilities include establishing procedures and controls to ensure adherence to company credit policies, proactive Collections Management and ensuring financial entries/transactions related to Accounts Receivable for the businesses supported by Shared Services are recorded accurately and timely.

Essential Qualifications : Accounting Graduate/Post Graduate with Professional Qualifications like CA or CMA or MBA

Role Directly Reports to : General Manager - Finance & Accounting Operations

Positions that report into this role : Accounts Receivables Team

Essential Skills & Experience :

- Relevant post qualification work-experience of 8-10 years mainly in BPO or Shared Services environment

- In-depth understanding of the order to cash value stream with relevant experience in management of end to end receivables process in SAP environment.

- Proficient in Written & spoken English

- Good listener with analytical mind

- Leadership and Team building skills.

- Experience in handling functional Training for the receivables team.

- Strong exposure in creating a high performance-driven culture, employee engagement & customer centricity

- Good interpersonal skills, knowledge of functioning of other departments & how AR function needs to interface with these departments.

- Adept in process mapping & documentation.

- Experienced in redesigning optimal processes with necessary controls built in.

Key Roles/Responsibilities:

- Manage day to day operation of the Accounts Receivable department. Responsible for departmental functions such as customer master maintenance, Credit administration, collections (incl. collection of VAT forms), cash application processes, account reconciliations, general ledger entries, AR related management reporting, tax compliance and corresponding internal controls.

- Analyze cash application operating results. Report Key Performance Indicators (KPIs) to the business. Identify significant operational variances and determines reasons for variances.

- Carry out Customer Credit checks & make recommendations about selection or otherwise of the Customer and Credit limits & payment terms. Carry out periodic review of credit terms & limits and recommend changes required (if any).

- Ensure that systems and procedures are in compliance with company policies and applicable regulations. Implement new or revised cash application policies and procedures.

- Build and maintain strong relationships with business units/sites.

- Oversee both external and internal audit information gathering and reporting.

- Hire, train and manage the AR team. Develop and maintain a strong team environment and build strong competencies in the team.