Pinch - Manager - Revenue

Job Description - Revenue Manager

Exp : 3 to 7 years

Who We Are :

- In today's fast-paced world, juggling home and family responsibilities with work can feel overwhelming. Finding the time for yourself and your loved ones often takes a back seat due to the constant need to manage household tasks, everyday errands and unexpected challenges. This is where Pinch steps in.

- Pinch is a home concierge and lifestyle management company dedicated to providing comfort and convenience in the daily lives of individuals and families. We strive to simplify everyday tasks and alleviate the small but persistent micro-stresses, ease the feelings of guilt and help maintain a work-life balance.

- We do this with the help of reliable and qualified Lifestyle Managers solving all home-related tasks, be it space organization, product recommendations and purchases, meal and grocery management, holiday planning, managing reservations and appointments, bill payments, repairs and maintenance, recruiting and training domestic help, or executing other home errands.

What We Do :

- From out-of-home errands, appointments, recommendations and purchases, to home services we offer a comprehensive suite of personalised home services delivered by Lifestyle Managers, creating an environment that enables individuals to reclaim their time for more meaningful pursuits.

- Trained Manpower

- Housekeeping & Organization

- Repairs & Maintenance

- Home Interiors & Renovation

- Home Transitions & Relocations

- Meal Planning & Grocery Management

- Care & Wellness

- Bill Payments

- Travel & Reservations

- Out-of-Home Errands

- Recommendations & Purchases

- Experiences

Our Brand Portfolio :

Pinch has multiple brands in its portfolio that attempt to provide services in these categories :

- Pinch (www.pinch.co.in) - Home concierge & lifestyle management services.

- Firebrick (www.firebrick.one) - A chain of concierge-first boutique residences.

- 1 To Zee (www.1tozee.com) - Daycare and playschool to nurture happy kids.

- Care Crew (www.carecrew.in) - Integrated facility management & manpower solutions.

- Well Served (www.wellserved.in), - A chain of cloud kitchens serving food you can eat everyday.

Revenue Manager :

- We are seeking an experienced and dynamic Revenue Manager to oversee revenue strategies across our diverse range of services.

- The Revenue Manager will be responsible for developing and implementing strategies to maximise revenue and profitability for each brand.

- This role requires a strategic thinker with strong analytical skills and a proven track record in revenue management.

Key Responsibilities :

Revenue Strategy Development and Implementation :

- Develop and implement revenue management strategies to optimize pricing and maximize revenue for each brand.

- Conduct market analysis to understand trends, competitor activities, and customer behavior.

- Formulate pricing strategies based on market demand, competitive landscape, and business objectives.

- Adjust strategies based on performance data and market changes.

Performance Analysis and Reporting :

- Conduct regular performance analysis, monitoring key metrics such as occupancy rates, service utilization, and revenue per available service.

- Generate and present detailed reports on revenue performance, highlighting trends, opportunities, and areas for improvement.

- Provide insights and recommendations to senior management based on analysis.

Collaboration and Stakeholder Management :

- Collaborate with category, marketing, customer success and operations teams to align revenue strategies with overall business goals.

- Work closely with brand managers to ensure revenue strategies are not at odds with the brand philosophy.

- Develop and maintain relationships with key stakeholders, ensuring their input is considered in revenue decisions.

Channel Management and Optimization :

- Manage and optimize distribution channels (OTAs) to ensure optimal exposure and profitability for each brand.

- Evaluate and select appropriate distribution partners and platforms.

- Monitor and adjust channel strategies to maximize reach and revenue.

Who are we looking for?

- Graduate or postgraduate from a top management or engineering college.

- Minimum of 5 years of experience, with at least 2-3 years in revenue management, preferably in a multi-brand or diversified service environment.

- Strong analytical and problem-solving skills with a solution-oriented mindset.

- Growth mindset, focussed on improving business outcomes.

- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

- Excellent communication & presentation skills (both verbal & written) & interpersonal skills.

- Strong attention to detail and ability to manage multiple tasks simultaneously.

- Excellent team player, can work very well with cross-functional stakeholders.

- Excited about wanting to work in a start-up - embraces ambiguity & uncertainty.

- Passionate about the mission the company is working towards.