PhonePe - Training Manager

PhonePe || Sales capability / Sales Training manager

About the role:

The offline team is trying to achieve PhonePe's goal by onboarding every merchant across the country to accept PhonePe. We at the Sales capability team are building a sales training engine which will enable the sales team to do their job effectively.

What will you do?

- As a Sales capability manager, you will be responsible for doing training needs analysis, quality reviews, leadership induction and tracking and giving visibility of various training interventions done by the training team.

- Assess capability gaps, devise strategy and programs/curriculums to bridge the gaps/needs identified

- Hold individual review meetings and weekly team meetings

- Partner with different sales teams to design & optimise curriculum, training programmes to deliver high impact training sessions

- Help the sales team to achieve their goals by delivering on your team's monthly objectives.

- Review impact of all programs delivered. Time to time customizations to meet business and organization needs.

- Help the team with all the resources they need to do their job effectively. Work closely with internal support teams or external vendors to solve for any training related requirements

- Keep evolving with the new and innovative training methods

What you should have?

- Ability to inspire a large team and lead them in a unified direction towards a common vision

- Demonstrate a positive attitude and should be passionate to train. Willing to roll up your sleeves and get things done

- Data-driven: Keen interest in evaluating product/market/vertical situations, analyzing raw data, and transforming it into actionable training strategies. Liaise

- with all teams to create and implement strategies, structure, budget, and vision

- At least 5 - 7 years relevant work experience and spent 2-3 year managing large training teams