PharmEasy - Principal Product Manager

Our Team :

PharmEasy was founded in 2015 with the sole purpose to make healthcare easily available, accessible and affordable to all through the extensive use of new-age cutting-edge technology. Today, we are one of India's largest healthcare aggregators connecting lakhs of patients to licensed pharmacies & diagnostic centres online for all their medical needs. We are particularly catering to the chronic-care segment, and offer a range of services including medicine delivery, healthcare products, tele-consultation, sample collection for diagnostic tests as well as subscription-based services for all these categories.

By extensively leveraging the latest in hardware and software technology, we are also committed to eradicate fake medicines from the Pharma ecosystem that contribute to roughly 30% of drug volumes in India. Our product innovations have allowed for complete data transparency in the entire Pharma supply-chain to empower even the end-users to validate the authenticity and genuineness of the medicines for every medicine sold, using constructs such as unique barcoding of information like expiry dates, origination of drugs etc.

With our scalable technology and processes, we are now reliably delivering healthcare services and medicines to every single pin code in the country.

Product Management @ PharmEasy:

Pharmeasy is looking for an experienced Product manager to build & scale our diagnostics platform. Diagnostics as a sector has seen little innovation in the last few decades & there's an opportunity to improve quality, efficiency & deliver value to the key stakeholders like labs, doctors, & patients. Pharmeasy aims to develop & grow it's diagnostics platform that connects demand, supply & fulfillment players & offers seamless experience to all the stakeholders. The platform will build & offer mechanisms to promote transparency, trust, digitization & quality improvements. Through a combination of technological innovation and strategic partnerships, Pharmeasy will deliver comprehensive healthcare solutions to its customers.

If you are someone who inspires change, loves pushing boundaries, enjoys diving deep into user

behaviour & sets a high bar for the team. You are eternally curious to learn & strive to continuously improve. You thrive in a fast-paced environment and enjoy solving complex business problems.

In this role, you'll work with a cross functional team of engineers, design, business & data scientists to develop the core diagnostics platform. You'll partner with multiple entities, internal & external, on the demand (for lab test) & supply (of labs) to grow the platform. Home pick up of the sample is one of the key value propositions that we offer & hence delivering reliable & safe experience to our customers is crucial & a key responsibility. If this sounds like an interesting challenge to you, we'd love to meet!

Responsibilities:

- Drive product strategy and create capabilities that application teams can leverage to have a direct impact on end user experience &; enable partners' growth

- Create partnerships both inside and outside of the Product organization, including our internal teams, partners, operations &; business teams, etc. Build trust & relationships to drive inclusive growth

- Work with operations teams to drive success by leveraging technology, building internal tools adopting best practices

- Focused on building businesses, not features: You take ownership of business goals & outcomes drive optimization of business performance metrics

- Evangelize product roadmap internally and externally in informal and formal settings

- Run lean experiments to inform future investment areas. Build a robust experimentation capability culture to aid discovery & decision making

- Continuously collect customer feedback to further improve the platform and products

- Customer-obsessed. You take on complex product challenges and simplify them to avoid making them our users and partners problems

- Exceptional decision making skills with an ability to prioritize efficiently given limited resources. You engage with key stakeholders for inputs & drive alignment on what to build.

- Excellent written & verbal communication skills. You can write proficiently present roadmaps, progress, etc. to the core team

What are we looking for?

- B.tech or equivalent in Computer / Information science engineering is a plus.

- Minimum 6+ years experience delivering highly successful and innovative products with your fingerprints all over them - and you're deeply proud of what you've accomplished

- Platform & API product management experience, building products that can be leveraged by a variety of business customers, both internal and external

- Business growth mindset - you effectively balance the needs of the partners & their success with the needs & goals of the organization to drive long term growth

- Finger-tippinesses with data: You can get the data you need & weave it into an insightful story. You have experience running rigorous multivariate testing and experimentation

- Empathy for users and their problems. Intrinsic motivation to solve problems & be customer obsessed

- Ability to think backwards from the customers perspective, drive bold vision for the product area but also able to execute iteratively

- Growth mindset and willingness to listen, learn and continuously improve