Pfizer - Strategic Healthcare Partner

The Strategic Healthcare Partner should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers within each Key Account.

The Strategic Healthcare Partner identifies and prioritizes Pfizer opportunities through understanding customers' business and strategic imperatives. The Strategic Healthcare Partner is responsible for developing and executing an effective Key Account plan for each identified Key Account.

The Strategic Healthcare Partner owns the partnership with the prioritized healthcare institutions to collaborate on initiatives that will meet the holistic needs of the hospital. SHP creates opportunity for Pfizer through business interactions with strategic institution stakeholders. SHP's mindset is driven by customer-centricity, collaboration and creating business opportunity.

Responsibilities:

1. Leads, coordinates and manages the long term, consultative, relationship with the institution's C-Suite to become their trusted business advisor. Extends the relationship beyond procurement and contracting into other lines of business

2. Understands strategic institutions' needs, challenges and priorities and documents the same (Institute on a page)

3. Demonstrates expertise in relationship skills, creatively delivers innovation and thought leadership, and represents the full spectrum of Pfizer value

4. Responsible for overall service excellence within the institution and is the customer advocate internally at Pfizer

5. As appropriate, the Strategic HP brings the right SMEs and other Pfizer capabilities in order to address customer needs

6. Analyses and understands the local environment, network account business, and aligns Pfizer priorities to create network account plans, and utilises insights to create and execute value propositions of mutual benefit

7. Maximises opportunity across the Pfizer portfolio, monitors progress with strategic accounts and evolves network account plans as appropriate

8. Applies a mastery of business acumen, including understanding of the account business, industry, economic trends, issues and competition. Shares insights gained with cross functional colleagues

9. Develops and leads the network account plan in collaboration with the cross functional team