Pfizer - Health Solutions Partner

Role Summary :

- The Health Solutions Partner (HSP) is a non-sales commercial role, focused on providing educational & scientific content to support HCPs and Clinicians in large multi-specialty, corporate hospitals. The purpose is to demonstrate and improve the impact of our Hospital portfolio specifically in the space of Anti-Microbial Resistance working with a cross section of SMEs proactively to build a better customer experience and for Vaccine portfolio specifically in the adult segment of the population.

Role Responsibilities :

- The role holder will proactively drive deeper engagement on educational & scientific content with multiple clinicians like Intensivists and stakeholders like Microbiologists in a demanding, large scale hospital setup.

- (S)He will streamline customer interface by acting as single POC for proactive & seamless (compliant) connection to Pfizer Medical and other SMEs and resources within and outside the Category.

- Liaison with internal stakeholders like Medical, Corporate Affairs etc. to support integrated AMS initiatives.

- Will be responsible for onboarding customers to new operating model platforms (e.g., Digital Engagement Portal)

- Will have strong knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection

- Will work with the Health Solutions Manager to attain improved patient outcomes through HCP and patient education and services enabled by deep scientific expertise

- Will provide insights to appropriate stakeholder to improve service provided to the customer along with design expertise

- The candidate would be engaging with all the top-notch KOLs (Key Opinion Leaders) across the region and would also be involved in Stakeholder Management.

It is exclusively a non-sales commercial role, so no direct sales or promotion is required to be done, and it is going to be 70-80% travel and the rest 20-30% would be comprising of working from office. Collaborating with internal & external stakeholders, like Medical Affairs, Corporate Affairs, Marketing Lead, Sales Lead, Paramedics Lead, etc.