Performance Management & Policies Champion Role

Performance Management and Policies Champion

Owner of 'Performance Management' Function:

- Includes ownership of the Org 'Performance Management' framework (a robust, feedback & competencies based framework - the 'Performance, Development, and Engagement Dialogue' Program)

- Includes PMS policy development, execution and compliance in letter & spirit.

- It also includes complete ownership of the PMS Tool Owner of 'People Policies'

- Ensuring Policy Availability, Updation and Utilization/Impact in all countries where the company has presence (managing the Regional diversity successfully, and striving for 'One Comviva' experience for all Comvivians across the globe)

- Agility in formulation of new policies as per org/Business needs, employee feedback & external Compliance requirements

- Ensuring Policies are designed & executed to be in line with the ENERGIZE Model of People Philosophy at Comviva, while also delivering Value for Business

- The above scope includes special effort w.r.t governance on Leave Policies

- Policy Benchmarking

- Process Automation Enablement in partnership with IT & other stakeholders

- Building a strong and fair performance driven culture

- Measurably improving the ESAT w.r.t Performance Management- as reflected in all

- People Scorecards (including Internal and External ESAT Surveys)

- Database/records Management, MI Reporting/Dashboarding, Knowledge Management:

- Strong, hands-on discipline

- AOP Management - plans and tracks spends against domain budget

Process Excellence & Execution Excellence:

- Development and Execution of domain processes (SOPs) and policies in letter and Spirit, with high compliance & quality, including being hands-on in conducting last mile operations & logistics activities as needed.

- Effectively leveraging partnership with HR Shared Services (Operations) Team.

- Owning any Process Audits (Internal and External)

- Designing & Delivering impactful Communication to employees/employee groups (via mailers, intranet, sessions, etc) - For creating awareness, building brand for the programs and initiatives, creating value proposition for employees & achieving desired results/actions & ESAT.

- Partnering with Internal Communications & Employer Branding Teams meaningfully to achieve this.

- Stakeholder Management & Co-Creation of Solutions: With HR Business Partners, HR Service Delivery Team, Internal IT Team being among Key Stakeholders with most frequent interactions.

Education/Certifications/Experience:

- 3- 5 years' overall experience in HR (experience in Centre of Excellence roles in Performance Management, Policies is preferred (not mandatory).

- Minimum 3 years' experience in handling Org PMS Process (even if in an HR Business Partner/Generalist role ) is mandatory.

- A keen interest in Performance Management/Organization Development , and basic strength in fundamental concepts of HR are more important.

- Master's degree Required: MBA or equivalent preferred