PCI India - Program Manager - HR Management Technologies

Job Summary:

The Program Manager - Human Resource Management Technologies is expected to facilitate JEEViKA, in operationalizing GO-HRM and actively participate in execution of the technical HR roadmap of JEEViKA.

The implementation of a GO-HRM system involves the development and deployment of technology platforms that enable officials to track progress, undertake continuous learning and grow professionally.

The program manager shall, thus, ensure that such systems are fit-to-purpose and implemented in a timebound manner.

In addition, the hired individual is expected to engage with external agencies to manage efforts and requirements for operationalizing GO-HRM. The individual will be required to ensure that the overall strategy, systems, and processes of GO-HRM are aligned with the requirements of JEEViKA to ful fill its vision of community-driven development.

KEY ROLES & RESPONSIBILITIES:

a. Program planning, facilitation & Management:

1. Collaborate with HR & MIS leadership at JEEViKA & sketch the roadmap for the deployment of technology to operationalize GO-HRM in JEEViKA.

2. Facilitate the on-boarding and briefing of IT agencies on the concepts and requirements of GO-HRM and align them with the vision of JEEViKA.

3. Develop an action plan for the external agencies to work in JEEViKA for completing the envisaged task within the timeframe, and provide technical inputs and reviews on the deliverables prepared by the agency.

4. Facilitate data collation and provisioning between JEEViKA and the external agency.

5. Provide technical inputs to finalize methodology and tools for GO-HRM, JEEViKA workflow systems and APAR.

6. Provide regular guidance to the agencies for avoiding derailers and delays in successful implementation.

7. Facilitate the external IT agency in designing and developing comprehensive e-training programs that cater to various levels of professionals, from entry-level to leadership positions.

8. Integrate best practices, industry trends, and innovative methodologies into the GO-HRM process and ensure it to be developed as an exemplar model of human resource management for government departments.

9. Oversee development of E-HRMS (Human Resource Management Systems), JEEViKA workflow systems, and COMPASS (Competency based Open-source Management Platform for Assessing Skills and Success).

10. Facilitate smooth collaboration and knowledge transfer between the external agencies such that outputs produced by them are available for onboarding onto relevant platforms, discussing during review meetings, etc.

11. Facilitate the analysis of assessment results to inform JEEViKA officials regarding the emerging requirements for smooth functioning of JEEViKA.

12. Support the IT agency & MIS team within JEEViKA in development and maintenance of digital platforms that will be deployed for operationalization of GO-HRM.

b. Learning & Stakeholder Management:

1. Ensure smooth collaboration with MIS officials within JEEViKA and maintain cordial relationships at all times during the program.

2. Provide inputs to the JEEViKA leadership in identifying bottlenecks, benchmarking and adapting frameworks in the areas of Human Resource Management System, Learning & Development, Performance Management and aligning governance processes to the overall objectives of JEEViKA.

3. Collaborate with subject matter experts within JEEViKA to develop GO-HRM systems & e-capacity building materials which reflects the organization's current policies, procedures, best practices and goals.

4. Maintain a positive and inclusive environment that encourages active participation and knowledge sharing during the entire program tenure among the stakeholders.

5. Collect feedback on a regular basis from JEEViKA officials and provide the same to the external agency for efficient program functioning.

6. Monitor the SCRUM phases and processes to ensure timely and fit-to-purpose project delivery.

c. Reporting and Analytics:

1. Generate regular reports on program effectiveness, participation rates, and competency improvements.

2. Utilize data-driven insights to suggest informed decisions regarding program adjustments as and when required.

3. Monitor and track progress against the envisaged goals for the success of GO-HRM and keep the JEEViKA senior management updated about the same.

4. Provide insights to the team all throughout the project tenure and support in preparation of a knowledge book, whitepaper for knowledge dissemination across the globe.

5. Lead and conduct a knowledge dissemination workshop at the end of the program.

d. Donor management and compliance

1. Submit the progress reports and attend briefing meetings and discussions with the donor representatives under the supervision of Director-Strategic Partnerships & Systems.

2. Assume accountability for the quality and timely completion of final deliverables.

3. Lead the donor-facing presentation and high-level dissemination of all final products.

e. Other responsibilities

1. To carry out any other relevant duties as required.

Note:

This job description is intended to provide a general overview of the position and may not cover every aspect of the role. Additional responsibilities and duties may be assigned as needed to support organizational goals.