KEY RESPONSIBILITIES:
- Strategy and Development : Contribute to the creation and implementation of best practice program management vision, strategy, policies, processes and procedures to aid and improve operational performance
- Program Planning: Collaborate with customers, managers & leadership to develop long-range, strategic goals for the organization. Develop and manage a program roadmap that outlines the program's vision, objectives, milestones, deliverables, and timelines.
- Process Improvement: Continuously evaluate and optimize data analytics processes to enhance efficiency, accuracy, and scalability. - Implement best practices and standards for data analytics across the organization.
- Resource Management: Define roles, responsibilities, and tasks for different teams involved in the project.
- Risk Management: Identify, assess, and manage risks and issues that may impact program success. Develop and implement mitigation plans.
- Stakeholder Management: Establish and maintain positive relationships with stakeholders, including senior management, project teams, vendors, and customers. - Communication: Communicate program status, risks, and issues to stakeholders. Provide regular updates on progress and issues, and ensure that team members are kept informed.
OVERALL PURPOSE OF THE ROLE:
- Responsible for providing the lead on major process improvement and new initiatives project, coordinating the whole program from cradle to grave.
- Ensure progress is monitored; risks identified and appropriate mitigation against non-delivery is invoked.
- Create and manage program plans gateways, functional milestones and deliverables, managing constraints to ensure delivery to program timing. Work and act independently, being selfsupervising within the expectations of senior management with outcomes reviewed at senior level.
KEY SKILLS REQUIRED:
1. Strong Analytical Background
2. Stakeholder Management (Communication, Conflict Resolution & Negotiation)
3. Resource Planning & Management (Basic Budgeting & Financial Understanding)
4. Leadership (Team Management, Target Setting & Tracking)
- MBA from IIM's/Tier-1 institution - ABCL.
- Strong project management, communication, and leadership skills.
- Previous Experience in E-Commerce, BFSI, SAAS companies will be preferable.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills and ability to work under pressure and manage multiple priorities.
- Knowledge of data tools such as SQL and program management software tools such as Microsoft Project and JIRA would be an added benefit
- Strong interpersonal skills and ability to work effectively with stakeholders at all levels of the organization.
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