Paytm - Head - Operations - Broking

Head Of Operations - Broking Industry

About Us:

Paytm is India's leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI,

Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later.

To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks' financial instruments.

To further enhance merchants' business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team:

At Paytm Money, we are on a mission to make Investment & Wealth Management easier and accessible to all Indians. Paytm Money is a 100% owned subsidiary of 197 Communications. Paytm Money is the 4th consumer brand from One97 after Paytm, Paytm Mall & Paytm Payments Bank.

About the Role:

1.To Manage the Operations Function of Paytm Money, that includes Broking, NPS and Mutual Fund Operations.

2.Ensure a Zero error transaction Processing rate across the product lines and meet all internal timelines.

3.To handle Internal \External and Regulatory Audits and ensure that all regulatory requirements are complied with Maintaining business dashboards within timelines and working closely with Product, technology, Compliance and Finance Functions.

4.Create strategy and Operational Matrices for the Operations Functions and Drive AOP of the Vertical.

5.Work closely with business and product teams to design and conceptualize product and provide strategy inputs for new business\ Product launches.

6.Work closely with accounting, finance and business team for Audit, Books finalisation and other revenue MIS's.

7.coordinating with Legal team for the renewal/modifications in the existing agreements, engaging with new partners and negotiating the agreements.

8.Operational risk Recognition/ prioritization, creation of Operational risk management frame

9.Including risk tolerance/mitigation Risk Review/Reporting/Monitoring & Risk Metrics.

10.Bring industry best practices & Quality initiatives & create a quality culture Drive best in class Operational efficiency.

11.Drive continuous process improvement and automation across processes by making effective use of technology

12.Ensure a Full documentation of all Ops Process and upkeep of the documentation including the change management. Ensure Strict adherence to SOP by all teams.

13.Maintenance of key process performance metrics.Measure and evaluate employee performance against the defined KPI's and provide continuous feed back to the team .

Superpowers/ Skills that will help you succeed in this role.

1.Active NISM certifications Derivatives, Equity, Currency, Commodity and Interest rate futures

2.NISM certifications in Mutual Fund (At least One Certification).

3-Should have good Knowledge of Brokerage products, Mutual Funds, leveraged products such as Margin Funding & LAS and various other Investment products.

4.Should have good experience in Security Payin\ Payout, Funds Payin\Payout, Reconciliations, MF operations, Trade Process , MTF operations and Currency and derivative Process.

Education - Graduate/Post Graduate

Why join us:

Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.

We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be

Compensation:

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!