Payment Risk Analysis Role

Job Description:

Duties:

- Review escalated customer accounts for payments fraud risk in a timely and accurate manner (chargebacks, ACH returns, wire disputes, etc).

- Identify and derive insights from fraud trends and patterns observed in the queues, and communicate these findings to Payments Risk management

- Provide feedback regarding rule performance and risk logic to corresponding Payments Risk investigations teams

- Proactively surface inefficiencies in operational workflows and recommend improvements or solutions to same

- Assist in the creation of review processes and documentation

Skills:

- 6+ months fighting internet-based risk, abuse, or fraud in an e-commerce or financial services environment

- Basic knowledge of internet-based risk, abuse, or fraud

- A passion for fighting fraud and abuse

- The curiosity to self-drive investigations, identify patterns, and find the root cause

- Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution.