Partner Business Manager - Production System Group

PBM PSG specialist role - Tamil Nadu –Based at Xerox

Job Title: Partner Business Manager - Production System Group

Reports To RBH South

Job Purpose: Deliver long term, sustained business results for the PSG and Wide Format business in the region. Develop and lead the PSG & XWF business, deploying effective processes to maximize XIND's success across all the market segments in which we compete.

Outcome - Deliver the annual PSG & XWF revenue and profit plan

- Grow faster than the market

- Achieve PSG customer satisfaction & loyalty

Job Responsibilities:

- Deliver the annual PSG & XWF plan revenue and profit.

- Deploy the annual revenue and profit plan for PSG and XWF across the direct & indirect sales resources in the Technology & Channels team.

- Deploy an efficient coverage of the key market verticals of the Graphic Communication segment (Printing, Publishing & Photo), Government & Printing Presses in Govt. Depts./PSUs/Universities etc.

- The deployment of the coverage strategy through direct & indirect channel

- Implement a robust and disciplined sales management process to ensure proper coverage and productivity.

- Perform regular assessments to identify and quantify opportunities and gaps in performance. Implement and evaluate appropriate gap closing programs.

- Take a leadership role in managing customer requirements. Develop and implement actions and programs to improve customer experience.

- Implement DMO marketing programs and develop and implement local marketing programs to support the delivery of the PSG plan

- To continuously improve the PSG capability and performance of the direct & indirect sales team. Identify and deploy training to accelerate the achievement of benchmark productivity.

- Ensure the highest levels of competence within the PSG function by the regular development and use of assessment and development tasks and programs. To deliver the highest levels of productivity and make the PSG Group an attractive place to work.

- Develop and communicate the PSG strategy for internal and external audiences to ensure understanding of staff and customers

Background and Experience

- 10+ years- experience in B2B sales and 3-4 years- experience in operational management

- Demonstrated strong knowledge of IT products and services, preferable high value capital goods.

- Strong knowledge and experience with employee

Job Description: Technology & Channels

Xerox India Limited

Internal Use Only: performance standards, organizational development, project management, leadership development, career development, quality improvement principles, business process reengineering and computer applications.

- Preferably experience in the printing and publishing industry.

Education - Degree or equivalent

- MBA in Marketing

Attributes & Competencies:

- Strong interpersonal skills and the ability to interface with all levels within the organization. Demonstrated excellent verbal, interpersonal and written communication skills. Able to work in a diverse work group.

- Proven ability to identify and analyze needs, problem solving abilities, knowledge of long-term strategic planning, leadership/management development, curriculum design, and group facilitation.

- Proven effective leadership skills in being flexible, creative, team-oriented, strategic and process driven. Strong track records in developing strong business relationships with Sr. Management.

- Proven ability to create cost effect and ROI measurement systems to present to Sr. Management.

- Track record for sales and sales management

- Proven customer first track record

- Strong customer negotiation skills and experience