Partner Account Manager - eCommerce

We are looking for Partner Account Manager role for flagship digital commerce venture of an Indian multinational conglomerate, having a unique omni-channel marketplace model. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Electronics and Luxury.

Responsibilities

Contract Management:

- Should be able to manage service contracts, partner with vendors.

- Serves as a champion for division projects and initiatives such as capital projects.

- Ensures all costs are captured in the correct financial reporting period through the month-end accrual process

Budget:

- In coordination with assigned business division, creates annual budget plan to model all expenses, stang models, and capital expenditures.

- Ensures accurate plan based on divisional inputs and identifies/resolves YOY variances.

- Supports division with budget presentation and approval. Communicates budget goals to division to drive YOY improvement.

Financial Forecast:

- Performs weekly/monthly updates to companies financial forecast. Updates forecast for any changes to statistical driver, rate, operational performance, or unbudgeted expense.

- Supports divisional Vice President in weekly forecast updates to the CEO/CFO.

Analysis:

- Performs analysis on a regular and ad-hoc basis to support business decisions and ensures financial implications are fully understood.

- Works closely with division stakeholders to ensure positive return on investment or operational necessity for divisional projects or capital expenditures.

- Identifies negative trends for corrective action.

- Creates and generates divisional financial reports each month/quarter/year.

On-me Execution:

- Ensures timely communication and update of financial forecast information.

- Meets all monthly deadlines including month-end accruals and entries, invoice due dates, account reconciliations, variance reports, divisional financial reports, and contract approval execution dates.

Drive Financial Awareness:

- Be the financial expert for the division.

- Drives divisional awareness of financial targets and related performance.

- Champions cost improvement and related initiatives, instilling a culture of being diligent with spending.

- Be proactive in communicating results of analysis.

- Serves as an integral resource to division leaders.

- Responds promptly and accurately to inquiries from division and FP&A.

- Educates other employees about financial and budget processes.

- Effectively communicates updates to rest of FP&A.

Invoice Processing:

- Verifies and code all division invoices to correct cost center and account.

- Routes invoices through proper BOD-approved approval hierarchy depending on type of expense.

- Identifies inaccurate or incorrect invoices.

Should Have:

Analysis:

- Strong analytical skills required. Able to create, modify, and maintain complex models in MS Excel.

- Possesses ability to identify detailed items within large quantities of data.

Communication:

- Effectively communicates in an open, candid, respectful and consistent manner.

- Delivers verbal and written information clearly and concisely in a variety of settings and formats.

Customer Focus - Internal:

- Dedicated to meeting and exceeding expectations and requirements of internal customers.

- Obtains first-hand information from division and uses it for improvements.

Managing Processes:

- Can design eective processes and models. Knows how to separate and combine tasks into ecient and eective workflows.

- Is committed to continuous improvement.

Problem Solving:

- Uses logic, data, and accurate analysis to solve dicult problems and provide eective solutions.

- Probes all sources for root causes and potential solutions. Able to anticipate hidden issues/problems and takes appropriate action.

- Looks beyond the obvious and doesn- t stop at first answers or solutions.

Measures and Improves:

- Uses process and results in metrics to identify strengths and weaknesses and acts with extraordinary speed to improve.

- Creates transparency of performance, insight, and action to all stakeholders.

Analytical:

- Gathers and uses relevant data to measure effectiveness, identifies status, patterns, issues, trends, and root causes.

- Uses data to develop solutions.

- Shares data-based insights powerfully and simply to create shared understanding and commitment to action/solution.

Integrity:

- Has high level of integrity, confidentiality, ethics, and discretion.

- Is direct and open, builds and sustains relationships with stakeholders.

Desired Candidate Profile:

- Should be from Tier 1/2 MBA college OR CA

- 5-8 years of experience

- Good experience in vendor management, service contract, contract management.

- Preference to candidate from e-commerce background