Paras Healthcare - Director - Operations

- We are looking for an experienced Director of Operations to organize and oversee the daily operations of our company.

- You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

- The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes.

- The ideal candidate must be competent and able to plan many different kinds of operational activities.

- He/She must be an excellent leader who can discover the most efficient ways to run the business.

- The goal is to safeguard and augment the efficiency of the company's operations to facilitate accelerating development and long-term success.

Responsibilities:

- Liaise with superior to make decisions for operational activities and set strategic goals

- Plan and monitor the day-to-day running of business to ensure smooth progress

- Supervise staff from different departments and provide constructive feedback

- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

- Manage procurement processes and coordinate material and resources allocation

- Oversee customer support processes and organize them to enhance customer satisfaction

- Review financial information and adjust operational budgets to promote profitability

- Revise and/or formulate policies and promote their implementation

- Manage relationships/agreements with external partners/vendors

- Evaluate overall performance by gathering, analyzing and interpreting data and metrics

- Ensure that the company runs with legality and conformity to established regulations

Requirements and skills:

- Proven experience as Director of Operations or equivalent position

- Excellent organizational and leadership abilities

- Outstanding communication and people skills

- Knowledge of industry's legal rules and guidelines

- In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)

- Working knowledge of data analysis and performance/operation metrics

- Familiarity with MS Office and various business software (e.g. ERP, CRM)

Location: Delhi