Outlet Concept Manager - Electronics/Hyper/Supermarket Retail

(A) Business Revenue:

- To achieve Net Sales during the calendar year

- To ensure achieving Category Margins during the calendar year as per category laid norms

(B) People Management:

- Retention of Staff (Attrition rate to be maintained at the minimum)

- Evaluating and providing constructive feedback

- Manpower Management

- Training and mentoring

- Monitoring and Accessing performances

(C) Inventory Control:

- To ensure minimization of the itemized Average daily negatives to control revenue loss

- To control the Loss Notes vis a vis Sales and ensure updation on a periodic basis to have proper control on the inventory

- To minimize shrinkage vis a Vis Sales

- To ensure accuracy of book Stocks v/s Physical stock

(D) Merchandising Standards:

- Promotion Execution - Display - To Ensure that all the Items planned for the Promo are Executed as per the Plan & also to share Promo PPT & Flyer distribution as per target

- Shelf Card & Signage Audit - All other Signage such as Promo & other in store

(E) Others:

- R.S.P - Updation - All the prices to be updated on a daily basis

- To ensure documentation of all transaction types i.e. GRN/LTI/LTO/ Gate Pass etc.

- Customer Relation Management

- Expiry Checks - Submitting the Monthly Expiry Reports to SCM along with details of support required

- Sale Returns - Refund - To Clear all the Sales Returns & also check all the Service Centre Issues

- To ensure customer satisfaction (Adherence to Delivery Schedules and after Sales Service issue)