Posted By
Posted in
Banking & Finance
Job Code
496805
About Line of Business : GFIC - Global Finance Information Center is the Line of Business which is the Captive division of Oracle which takes care of the Entire Order to Cash function for Oracle Hardware and Software products. There are many processes with GFIC - OA (Order Administration), PA (Project Accounting), AR (Accounts Receivables), AP (Accounts Payable), CDM (Customer Data Management), Stock, Collections and many other Sub processes
Understanding on Order to Cash :
1) Contract Management - This Team helps in Signing up Legal Agreements with the Customer post the customer agreeing to Buy product from Oracle
2) Customer Agreements - This team helps in Creating Customer details and records and Reporting / Non-Revenue Orders
3) OA (Order Administration) - This Books the Order of the Customer
4) AR - This Team raises the Invoices and send them to the customer
5) Collections - This Team follows-up on the invoices and get the payment from the customer
About Process - Project Accounting :
Project Accounting Team takes care of Order to cash Function right from the Time a Customer wants to avail a Consulting service from Oracle, monitors the complete Accounting Transactions in Projects and accounts for Revenue till the time the Project is completed
Position Overview : To manage & ensure timely delivery by supporting Project Accounting team
Essential Responsibilities :
- People Management:
- Team Building
- Identifying Training Needs
Cross-Training :
- Capacity Planning & Management
- Recruitment & Retention
Identify & groom high-growth individuals
6. To manage day to day execution, including workload management, prioritization, and utilization
7 Demonstrating Leadership : Anticipates and prepares for change management Provides effective leadership to the operation team, ensuring team members are motivated. Identify and implement continuous process improvements and other relevant functions :
Leading Change : Institutionalize streamlined process approach within Oracle
Managing Performance : Track all dashboards, weekly reports, and checklists, other tracking mechanisms further used for analysis and process improvements
Promoting Team work : Effectively co-ordinate with various teams to timely resolve, manage operation related issues.
Coaching : Work effectively with the TL to identify process improvements and to implement them
Ownership and Personal Drive, Influencing, Building Customer Relationships
Experience : 10+ Years Experience (BPO experience preferred)
Required Skills
- Ability to set strategy
- Have effective communication skills
- Possess Process management skills
- Good customer-focused skills
- Order to cash process experience preferred
Mandatory:
1) Open to 3 Shifts (APAC - Morning, EMEA - Noon and US - 6 pm to 3 am shifts)
2) Strategic and Not General in answers, process
3) Open to Oracle Compensation Standards (Not Very High expectations)
4) Documentation for Education and all employers worker
Salary offered - 12-17 LPA
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Posted By
Posted in
Banking & Finance
Job Code
496805