Optum - Senior Business Analyst - Industrial Engineering

Senior Business Analyst - Industrial Engineering

Discipline : Business Operations

Industry : Business Analysis

Job Description/Job Responsibilities :

- Leads and manages customer readiness activities and project implementation team & process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence, industrial engineering, six sigma, and related tools.

- Develop innovative solutions using industrial engineering fundamentals, advanced statistical models, development of new technologies, and common sense

- Assist leadership team in establishing project strategies, developing project plans, and cost/benefit analysis to ensuring project success.

- Provide analysis for identifying business requirements, specifications, design requirements, and testing efforts for process improvement, technical, and analytical projects.

- Consult organizational leaders on standard time measures; manage work study and work analysis, analysis of work samples, and developing methods of measuring work performance.

- Apply statistical modeling and perform mathematical methods to determine account level operational process performance and staffing requirements.

- Improves work flow by studying process flowcharts, recommending modifications in work flow and work procedures.

- Recommend methods for improving utilization of personnel, deployment of technology, and tool development.

- Assist leadership team in establishing project strategies, developing project plans, and cost/benefit analysis to ensuring project success.

- Provide analysis for identifying business requirements, specifications, design requirements, and testing efforts for process improvement, technical, and analytical projects.

- This position is required to understand the principles of statistical quality control and basic project management skills.

- Apply statistical methods and perform mathematical calculations considering quality control objectives to resolve productivity problems, maximize reliability

- Analyze given data and operating conditions; implementing changes follow-up on results by involving key responsible people

- Manages junior level Industrial Engineers and peer team members at the sub-project level, monitors goals and workflow, and is responsible for providing feedback on the performance.

No. of Openings : 1

Qualification/Required Skill set :

- Bachelor degree in Industrial/ Mechanical /Production Engineering with 4~5 years of Process/Industrial Engineering experience.

- Experience or relevant demonstrable coursework with documenting processes or creating and deploying work standards.

- Experience or coursework applying statistical methods.

- Intermediate proficiency with Microsoft Excel, Minitab, Access, Visio and PowerPoint.

- Excellent communication, time/project management, problem solving, organizational and analytical skills.

- When they review data, identify and resolve problems they should be highly organized, scrupulous, and creative in their approach.

- Excellent analytical, mathematical, and creative problem-solving skills.

- Excellent understanding of the organization goals and objectives.

- Excellent listening, interpersonal, written, and oral communication skills.

- Logical and efficient, with keen attention to detail.

- Highly self-motivated and directed.

- Ability to effectively prioritize and execute tasks while under pressure.

- Strong customer service orientation.

- Experience working in a team-oriented, collaborative environment.

- Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.

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