Optum - Business Analyst - SFDC + Admin

Business Analyst - SFDC + Admin

Discipline - Business Operations

Industry - Business Analysis

Job Description :

- You believe data can help reshape the future, and you find yourself loving the thrill of diving into challenging analysis. At UnitedHealth Group, you'll find an organization that will recognize those talents and have lots of growth potential. Here, you will be empowered, supported and encouraged to use your analysis expertise to help change the future of health care. Does the challenge intrigue you

- As a key member of the Analyst team, you will be part of UnitedHealth Group's mission of helping people live healthier lives. As a Senior Business Analyst, you will grow and develop as you conduct and manage outcomes of various studies. You will be challenged to analyze, review, and forecast data for operational and business planning. As part of this elite team, you will be empowered to impact the health care system through the analysis and interpretation of data, and presenting recommendations for business solutions. Join us! There's never been a better time to do your life's best work.(SM)Primary

Responsibilities :

- Analyze, review, forecast, and trend complex data

- Present analysis and interpretation for operational and business review and planning

- Support short and long term operational/strategic business activities through analysis

- Develop recommended business solutions through research and analysis of data and business process and implement when appropriate Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.

- Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis.

- Worked towards preparation of requirements management plan, business and functional requirement documents.

- Created data flow diagrams and process flow diagrams to facilitate better system understanding.Assisted in designing and creation of training material and conducted internal training sessions for business users on Salesforce technology functionalities.

- Created new custom objects, assigned fields, designed page layouts, custom tabs and components.Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by the business.

- Designed different custom dashboards for various user groups based on their business functionalities and needs.Created and deployed several reports for different user profiles based on the need in the organization.Designed various types of email templates for auto response to customers.

No. of Openings : 1

Qualification/Required Qualifications :

- Bachelors degree in Business, Finance, Health Administration,related field or equivalent work experience 3+ year of experience in business/finance analysis

- Experience gathering requirements from the client/business and documenting

- Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint)

- Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data Working knowledge of relational databases, database structures

Technology Careers with Optum :

- Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.

Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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