Operations Manager/Digital Transformation Head - Loans Sales

Loans Ops Manager & Digital Transformation Head

Major Challenges :

- Coordination between Risk and Credit team

- Check on Fraud cases

- Duties and Responsibilities - Sales Planning and Tracking

- Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area exploring new markets and in allocating resources to most profitable opportunities.

- Achieving & exceeding Business goals.

- Creating a strong & compliant sales culture across the channel to drive acquisitions profitability and employee development.

- Negotiation with the builders for getting business in a cost effective manner

- Identifying the need of sales training analyzing changing market trends channel deployment etc. Also giving feedback & suggestions to the RSM.

- Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.

- Recruiting and Retaining high performers.

- Ensuring highest levels of employee relationship motivation & engagement to drive results & high levels of employee satisfaction.

- Ensuring that Goals PMP discussions Development Plan discussions ongoing coaching and feedback skip level meetings is done on time and in an effective manner.

- Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations.

- Sales & Collect Model - Managing Collections of the acquired portfolio

Required Qualifications And Experience:

Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply)

- Relevant sales experience in managing large sales channels in multiple market environments

- Prior & relevant experience in the Financial Services Industry would be an added advantage.

- Strong bias for action & driving results in a high performance environment.

- Demonstrated ability to lead from the front.

- Excellent relationship skills.

- Strong analytical skills to drive channel performance and drive profitability.

- Exceptionally high motivational levels and needs to be a self-starter