Operations Lead - IIT/IIM

Operations Lead IIT, IIM only CSAT

JOB SCOPE:

You will be responsible for the:

Category P&L ownership for the city

Customer satisfaction

KEY ROLES:

- Recruit, train & manage the entire operations team including all levels

Your primary teams would be:

- Planning & procurement

- Warehouse & logistics

- Project execution & management

- You will onboard and liaise with the vendors with regard to pricing & scoping

- You will be responsible for the timely planning of projects to maximize CSAT and unit economics

- You will closely work with other teams like Sales, Designs, Venues, etc to ensure smooth operations across the value chain

- Provide regular updates, insights & feedback to the central team & founders

REQUIREMENTS:

- Bachelor's degree or higher in engineering, architecture or design is preferred

- 3-6 years of operations experience

- Experience in managing teams of 20+ members

- MBA is a bonus

- Need Candidate from Tier 1 Colleges only.

- Category P&L ownership for the city

- Planning & procurement

- Warehouse & logistics

- Project execution & management

- Onboard and liaise with the vendors

- Maximize CSAT and unit economics

- Experience in managing teams of 20+ members

- Only MALE Candidates are required

- Candidate should be from startup whether grown up or can be from renowned companies like Flipkart or Amazon or similar to these ecommerce companies.