- Manage a team of upto 12 team leaders and upto 150 delivery executives
- Along with the team, execute upto 15000 deliveries every day
- Create and ensure strict adherence to SOPs
- Source, hire and train TLs and delivery executives as necessary
- Coordinate with suppliers, transporters, other vendors on a daily basis
- Enable marketing activities like flyer distribution etc. in areas designated to him
- Ensure cash reconciliation on a daily basis
- Create daily MIS reports to be shared with senior management
- Identify, manage and solve grievances of entire team
- Liaison with other departments like HR and Accounts
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