We have an urgent opening with one of the fastest growing eCommerce Company based out of Bangalore
Designation : Head of operations
Experience : 9-15 Years
CTC : Best In the Industry
- Ensure 100% customer satisfaction in respect to delivery of consignments.
- Handling last mile logistics for retail customer.
- Responsible for routing of vans in a manner that ensure meeting of the timelines committed to customers.
- Hiring, training and retention of manpower and ensuring availability of trained manpower as per plan.
- Managing a team of 20 operations controller and data entry operators and 200 delivery boys.
- Formulation of new SOPs and adherence of the existing SOPs with out exceptions.
- Evaluating current delivery mechanism with a view to see if new hubs need to be added.
- Managing cash collections and returns and ensure zero leakages.
Didn’t find the job appropriate? Report this Job