Operations Excellence Role - Organisation & Methods - Corporate Quality - Banking

With strong banking knowledge and ten (10) years relevant work experience in business process review and consultancy in a Banking environment

Location - Doha, Qatar

Position Title - Operations Excellence - Organisation and Methods (Corporate Quality)

Role report to - Head, Change Management & Operational Excellence

Individual contributor role

Purpose of the Job

The Organization and Methods Officer is responsible for coordinating the review and development of a range of organizational initiatives - of a service delivery and corporate nature - in which shall be supported by teams of appropriately qualified staff. He will advise and support and take a lead role in coordination with various Bank Departments in the development of policies.

Main Duties

- Assist in the development of policies in accordance with the board's mandate and senior management's initiatives, goals and business strategies

- Facilitate adequately documented processes and procedures in support of policies

- Facilitate the incorporation of governance, accountability and compliance in the review and development of policies and procedures

- Assist in the development of procedures and workflow charts

- Facilitate the implementation of policy and procedures manual format.

- Ensure timely and effective communication of approved policies and procedures

- Identify and elevate opportunities for improvement through appropriate channels

- Seek and undertake process re-engineering initiatives

- Assist the periodic review and updating of policies and procedures

- Assist in the development of necessary framework for the implementation, monitoring and measurement of departmental strategies and initiatives

- Assist in the development of staff by allocating assignments in departmental projects and initiatives

- Provide mentoring, consultation and coaching for staff in their areas of assignment

- Assist in setting departmental goals and targets for the year with the approval of Senior Manager - Organization & Methods

- Assist in developing and implementing departmental policies, processes and procedures.

- Address issues and or projects assigned by superiors

- Contribute to initiatives for the general welfare of the Risk group

Essential Qualifications/ Experience required

- Degree in accounting or related field and possesses a recognized professional certification

- With strong banking knowledge and ten (10) years relevant work experience in business process review and consultancy in a Banking environment.

- Responsible, resourceful and possessing a strong commitment to working in a continuously changing work environment

- Intuitive, self-managing, results-oriented and well organized

- Strong analytical and report writing skills