Operational Risk Manager - Life Insurance

Operational Risk Manager - Life Insurance

POSITION NAME : Operational Risk Manager

DESIGNATION : Senior Manager/ Chief Manager / Assistant Vice President

POSITION GRADE : L4/ L5 / L6

DEPARTMENT : Risk Management

SUB DEPARTMENT : Operational Risk Management

REPORTING POSITION : L8

OBJECTIVE OF THE ROLE :

- To implement and enforce an appropriate framework for identification, assessment, measurement, monitoring and reporting of operational risks

KEY RESPONSIBILITIES :

- To ensure that a sound Risk Management Framework is established and promulgated in the Company including competition benchmarking

- Working in collaboration with functional units in ensuring key risks are identified, assessed, measured, monitored and reported

- Review of Risk & Control Self-Assessment Framework (RCSA) across organization, report the issues identified, track the action plan to ensure mitigation within timelines agreed

- Control Testing / Thematic Review using an audit based methodology, to assess the effectiveness of the process design and the control environment

- Incident Reporting along with Root Cause Analysis and closure for incidents reported

- Operational risk event loss capturing, analysis and reporting

- Prepare and present Heat map for risk areas and operational risk dashboards to senior management

- Deliver Ad-Hoc Risk management projects as per defined timelines

- Ensure timely reporting to Risk Management Committee and preparation of RMC deck

- Monthly Governance with all stakeholders on Open risk points and action plan

- To eliminate / minimize data leakage by deployment of relevant security tools

- Overall responsible for Business Continuity Management (BCM) design and implementation across the organization

- Conduct training programs with relevant stakeholders on various Risk Management processes

- Contribute towards creating Risk Awareness and Risk Management culture in the organization

INTERACTIONS :

Internal Relations: Interacting with multiple internal stakeholders in the Company

External Relations: Internal Auditors and vendors

REQUIRED QUALIFICATION AND SKILLS :

Educational Qualifications: Post Graduate with relevant professional qualifications (e.g. CA / CIA / FRM / IRM / MBA/PGDM)

Work Experience :

- 3 - 5 years of relevant experience (SM / CM Level)

- 5 - 7 years of relevant experience (AVP Level)

- Candidates with min. 2+ years of hands-on experience in managing Operational Risk profile and cross functional stakeholders preferably in Life Insurance Company Certifications:

- Risk related certifications would be preferred

Other skill set :

- Base skill understanding of Life Insurance Systems, Process and Product

- Candidate with experience in developing or using Data Analytic tools and techniques

- SQL database, VBA and advanced MS-Excel skills to manipulate data, write macro's, etc.

- Knowledge of Investment (Front, Mid & Back office) systems and controls would be an added advantage

- Highly motivated individual with multi-tasking abilities & ability to handle pressure

- Excellent communication skills - verbal & written

- Strong Interpersonal Skills, freely develops networks

- Build consensus, prioritize effectively & develops alliances across organization

COMPETENCIES :

Planning and Organizing

1. Identifies requirements and uses available resources to meet own work objectives in optimal fashion.

2. Completes tasks in accordance with plans.

3. Monitors the attainments of own work objectives and/or quality of the work completed.

4. Sets priorities for tasks in order of importance.

Problem Solving

1. Identifies and Breaks problems into simple lists of tasks or activities, without assigning values.

2. Makes a list of items with no particular order or set of priorities.

3. Takes routine day-to-day decisions without delay.

4. May delegate authority for routine decision-making to free self -up for more important work.

Achievement of Results

1. Sets goals and works to meet established expectations; maintains performance levels.

2. Pursues organizational objectives with energy and persistence. Sets high personal standards for performance.

3. Adapts working methods in order to achieve objectives.

4. Accepts ownership of and responsibility for own work.

5. Takes the initiative to resolve routine problems and understands when issues should be escalated.