Operational Risk Manager - Bank

About the job:

- Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile.

- We partner with origination teams to provide financing, investments and hedging opportunities to our customers.

- To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

Job Purpose: To assist in monitoring inherent risk in operational processes and to ensure the Outsourcing Management in the bank runs well in accordance with existing policies and processes so that any risks that can arise can be prevented earlier.

Job Responsibilities:

- Provide input and aid in the development of policies focused on the managing risks involved with third party business processes including Outsourcing arrangement.

- Review and maintain the Outsourcing Governance Guide to ensure that outsourcing governance frameworks and requirements are relevant, current and effective.

- Perform outsourcing risk reviews to evaluate risks associated with outsourcing arrangements and assess service providers' ability to employ high standard of care in performing the outsourced service.

- Conduct third party risk assessments (including Outsourcing arrangements) in alignment with Banks policies, Industry standards and Regulatory Requirement.

- Perform on site / off site assessments (Thematic Reviews) of vendors to identify opportunities for improvement.

- Liaison with stakeholders (owner units of outsourcing activities) and key SMEs (Financial Crime & Security Services, Information Security Services, Group Business Continuity Management, Risk Management Group, Compliance) on risk and control matters including ad-hoc projects.

- Work with service delivery managers to ensure compliance to outsourcing governance requirements.

- Prioritize and implement system enhancements to support new outsourcing governance requirements and continuously improve existing system functions/ controls.

- Review and Challenge control monitoring plans, performing monitor activities and analysis of evidence to determine controls are operating effectively.

- Monitor and report bank-wide outsourcing risks in periodic outsourcing risk forums

- Responsible for regulatory submissions and periodic updates to Board and Senior Management.

Technical Competencies:

- General knowledge of banking products/services, activities and operations in commercial, consumer and branch banking.

- Analytical and able to identify potential operational risk exposures in business activities and assess the appropriateness and adequacy of mitigating controls.

- Should have Consumer Banking esp Branch Banking experience in an organization with large branch set-up.

- Experience on Digital products, Ecosystem partnership will be an added advantage.

Work Relationship:

- Ability to work with business/support units in the rollout of various operational risk management processes.

- Must be a team player with ability to work professionally with team members and workgroups formed with other business/support units.