Operation Risk Manager - Retail Assets Product

- Engage with relevant business/support units', facilitating the use of relevant operational risk tools and methodologies, including Risk Event Reporting, Risk Control Self-Assessment (RCSA), Key Risk Indicators (KRI), etc. to enable the units to identify, assess and mitigate key operational risks.

- Track and monitor operational risk issues for business units. Liaise with relevant business/support units' partners in the various control and support functions e.g. Credit, Compliance, Legal, etc. in addressing operational risk issues arising in the end-to-end processes.

- Act in proactive manner to assist the business unit and support functions to assess and manage their operational risks Monitoring compliance to, and the implementation of, the internal policies and emerging regulatory guidance from a technology perspective.

- Work with Business units (1st line of Defense) in conducting operational risk reviews.

- Report operational risk related issues and suggestions/decisions to senior management on a regular basis.

- Investigate root causes of operational risks and provide support to review controls and mitigate risks.

- Documentation for risk management policies and procedures. Manage and maintain the ORMS system that enables regular risk reporting and analysis and liaise with internal support parties (eg ORR portal)

- Build up operational risk loss database and related operational risk analytics. Conduct causal analysis for reported OR incidents actual loss / potential loss. Ensure constitution of appropriate operational risk committees with approved terms of reference including quorum, recording minutes, follow up for closure of identified actionable.

- Ensure periodic conduct of Risk and Control Assessments including identification and assessment of risks; development and documentation of controls and actions plans to improve the effectiveness of the control.

- Conduct reviews on operational risk metrics (Risk Events, RCSA, KRI, etc.) as appropriate, including the responses and action plans and assessing the effectiveness of these as adequate mitigates to the risks identified.