OLX - Key Account Manager - Inside Sales

Job Description for Key Account Manager - Inside Sales (Regional Language):

Location : Gurugram

- We are looking for a skilled Key Account Manager - Telesales (Regional Language - Tamil, Kannada, Malayalam/Telugu) to oversee the relationships of the company with its most important clients.

- You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

- The ideal candidate will be apt in building strong relationships with strategic customers.

- You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.

- The goal is to contribute in sustaining and growing our business to achieve long-term success.

What will you be doing:

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Who we're looking for:

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Ability in problem-solving and negotiation

- Graduate/ Postgraduate with minimum 2-3 year(s) of experience in Tele-Sales/BD/Account

- Management/Client management etc

What we'll give you:

- Opportunity to work in an early stage growing company

- Become the driver of growth for city business

- We look forward to enthusiasm that is collaborative and infectious for our growth target