Key Job Requirements :  Quality Service :   People :   - Promoting quality improvement   - Effectively collaborates cross-functionally assigned region and between peers   - Encourages people to expose problems and stays with them to implement true solutions   - Uses continuous coaching and dialogue to empower people to solve their own problems   - Builds future PE leaders   - Supports organizational learning   Purpose :   - Works with teams to create and deliver value at the lowest possible total cost   - Creates flow through entire value stream through cross-functional collaboration   - Develops a problem-solving culture where problems are made visible and fixed at the root cause   - Engages in relentless pursuit of continuous improvement (seeks perfection)   - Focuses on immediate actions and waste reduction   - Creates learning organization   Process :   - Understands how to recognize and articulate the implications of change or actions throughout the entire value stream (wing-to-wing systems impact)   - Goes frequently to Gemba / the work site to understand and solve problems where they live, with the people who live with the problems every day   - Understands not to be complacent with the current process   - Practices and teaches fundamental problem solving (PDCA) to find problems, define them, fix them and keep them from coming back   - Supports and leverages process for sharing best practices   Education, Certifications, And Affiliations :   - 7+ years of experience in Service Quality  - 6+ years experience with Lean and/or Six Sigma: ideally experience both working in a world-class organization and some experience building an organization in a division or start-up company   - Fluent in Lean fundamentals: (e.g.) Lean Principles, Lean Leadership, Lean Tools, Kaizen and Hoshin-Kanri (Deployment Planning)   - Fluent in Six Sigma Methodology   - Green or Brown Field Start up experience a plus (must be comfortable dealing with ambiguity, creating structure and working in an fast-paced ever changing environment   - At least 3 years leadership experience   - BS /BE/B-Tech degree or better (Engineering, applied Statistics, etc. preferred)

Bangalore

Olacabs - Senior Manager/Associate Director - Service Quality 

Olacabs - Senior Manager/Associate Director - Service Quality  ,Job Description for Olacabs - Senior Manager/Associate Director - Service Quality  in Ola Cabs in  Bangalore for (7-11) years of experience. Apply Now!

Job Description for Olacabs - Senior Manager/Associate Director - Service Quality  in Ola Cabs in  Bangalore for (7-11) years of experience. Apply Now!