OJ Commerce - Business Process Manager

Role : Business Process Manager

Experience : 08 to 12 Years

Job Location : Chennai

About OJ Commerce:

OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices.

Responsibilities

- Build out and maintain consistent and scalable Process Improvement practices for the organization.

- Responsible for owning and maturing Process Improvement practices for the company.

- Set strategy and direction for the team, including establishing team objectives and supporting measurements.

- Provide thought leadership across the organization; effectively partner with Internal stakeholders within the company to ensure effective use of the team's resources and toolsets.

- Provide coaching and direction to the team by prioritizing focus areas, defining deliverables and ensuring measurable results.

- Drive day to day delivery of team priorities, while also maintaining a big-picture strategic perspective.

- Interact effectively with all levels of the organization; develop strong working relationships with key stakeholders.

- Attract and retain top talent.

Skills :

- 08+ years of hands-on Process Improvement experience in a Corporate Environment, including team management

- Proven success in leading process transformation initiatives.

- Comfort leading a team through a structured problem-solving process resulting in measurable improvement.

- Capable of building support for ideas and comfortable facilitating in a large group setting.

- Willing to challenge the status quo, confident in own ideas while willing/able to take partners- perspectives; not deterred by the opposition.

- Strong analytical skills, including hypothesis generation and comfort with data models.

- Ability to facilitate brainstorming sessions, including both in person and remote elements.

- Lean and Six Sigma Certifications a strong positive

- Working Knowledge of SQL (Queries & Stored Procedures) would be an added advantage.

- Having Experience setting up Process Improvements in a start-up environment is preferable.

Reporting Relationship: The incumbent will report to the Business Process Head and will primarily play an individual contributor role

What we Offer

- Competitive salary

- Medical Benefits/Accident Cover

- Flexi Office Working Hours

- Fast paced start up