Ocwen - Practice Manager - Analysis/Reporting/Automation - PL/SQL

Ocwen Financial Corporation (NYSE:OCN) is one of the largest independent mortgage loan servicers in the United States. Ocwen is widely recognized in government, industry, community and media circles as a leader in foreclosure prevention. Ocwen has been featured in Time Magazine, National Public Radio, ABC News, The New York Times, The Wall Street Journal and other national publication news organizations) for our innovation, dynamic growth and ability to provide win-win solutions for distressed homeowners and the loan investors we serve. Make a difference by working in this dynamic, growing field for one of the most innovative and fastest-growing companies in the mortgage servicing industry!

As a leader in loan modifications, we strive to help struggling families meet their financial responsibilities, get back on track, and stay in their homes as well as help them address the concerns and complex questions they have about their home and mortgage. Helping homeowners is what we do!

Make a difference by working in this dynamic, growing field for one of the most innovative and fastest-growing companies in the mortgage servicing industry. As an Ocwen employee, you will work alongside highly motivated, well-educated peers who share your passion for providing the best possible service to our customers. The position offers advancement opportunities and a competitive salary.

Responsibilities:

- Work with Senior Management to establish reporting controls around key metrics, manages inventory reporting

- Well versed with SQL and database management

- Manages team or around 10 people, work with business units to understand business requirements to provide control inputs and ensure in their implementation

- Coordinates and reviews complex projects within the department ensuring timely completion and analytical interpretation.

- Identify new sources of actionable data, data-capture mechanisms, and means of data-integration into databases. This includes Quality check during requirements gathering and design phase, and also during development and testing phases.

- Receives SQL Maps from Business Unit team. Analyze, review, and enter the source data into a formatted excel sheet using SQL tool. Adheres to the quality standards of the data being entered/recorded in the defined format

- Ensure Data integrity

- Improve identification, tracking and completion of deliverables and support project planning activities and ensure complete documentation of all events through the projects/remediation plans till closure.

- Ensure process compliance with all business rules and regulatory directives and adherence to all operational processes and procedures.

- Create dashboards or scorecards as needed to fulfill management needs; ensure that reporting identifies the adverse trends and also measures the results against appropriate benchmarks; should be able to analyze basic/complex data/reports and provide synopsis/summary of performances.

- Conduct extensive root cause analyses of all defects characterized by drivers such as gap in training, lack of process knowledge, behavioral issue, negligence leading to typo/oversight, ambiguous P&Ps, etc., each month and also track action plans to remediate these defects. Also, will calibrate with focus groups within BU & External QA teams for streamlining process gaps/opportunities.

- Ensure accuracy and timeliness in preparation of reconciliations and other activities and clearance of reconciling items and reduction in aging of reconciling items by having appropriate remediation/controls/training as required.

- Ability to take on special projects and seek out opportunities to improve service which exceeds customer expectations.

- Contribute by developing ideas to enhance automation and process improvements.

Core Competencies

- Proven success in the following job competencies:

- Analysis and Reporting

- Business Planning and Management

- Experience in SQL query tuning is a pre-requisite

- PL/SQL programming knowledge will be advantageous

- Need to work under tight pressure and deadlines.

- Basics knowledge on databases

- Exposure in reading SQL maps.

- Able to work on Oracle SQL tools/ TOAD application, to fetch data from the databases and add required fields on to the excel document.

- Hands on experience on how to use excel and formatting data

- Added advantage on residential and/or commercial mortgages would be a plus.

- Able to identify data on SQL and fetch data such as Source Field, SQL ID, Table Name, Schema Name, Database Name, Field description etc.

Qualifications:

- Bachelor's Degree required. Preferably MBA from Tier I college

- 5 years plus of experience in Relevant experience. Strong problem-solving skills with ability to perform root cause and corrective action analyses.

- Worked for at least 5 years in database programming and design, preferable SQL

- PL/SQL and SSAS exposure

- Advanced skills in Microsoft Office applications, specifically Word, Excel and Outlook.

- Organization and time management skills: Candidate must have the ability to work independently and under occasional stressful conditions when meeting deadlines and with minimal guidance by management.

- Detail oriented with ability to manage multiple tasks in parallel.

- Strong interpersonal skills, excellent written and verbal communication skills.

Contact - Carol Parker / 08066177582