Ocwen - Change Manager - Default Servicing

We at Ocwen are currently hiring for Change Managers. Please find below company and job details,

Company Details :

Ocwen Financial Corporation (“Ocwen”) is the largest independent mortgage loan servicer in the United States and the fifth largest overall mortgage servicer. Ocwen is publicly traded (NYSE:OCN) and is widely recognized in government, industry, community and media circles as a leader in foreclosure prevention, mainly through loan modifications. Over the past few years, Ocwen has enjoyed significant growth in its loan servicing portfolio and market capitalization, largely as a result of successfully integrating servicing platforms acquired from large financial institutions.

As a leader in loan modifications, we strive to help struggling families meet their financial responsibilities, get back on track, and stay in their homes as well as help them address the concerns and complex questions they have about their home and mortgage. Helping homeowners is what we do!

Make a difference by working in this dynamic, growing field for one of the most innovative and fastest-growing companies in the mortgage servicing industry. As an Ocwen employee, you will work alongside highly motivated, well-educated peers who share your passion for providing the best possible service to our customers. The position offers advancement opportunities and a competitive salary.

The Change Manager will have overall responsibility to manage a portfolio of strategic and operational projects for the Default Servicing division of the Company. This position will report directly to the Director of Default Servicing.

Primary Responsibilities :

- Manage the project portfolio and priorities to drive alignment with all business units and other key stakeholders.

- Provide leadership for strategic and operational projects to improve the service delivery to our clients

- Set and manage project expectations ensuring all applicable functional areas are engaged

- Initiate and lead project planning activities such as Statement of Work and Management (WBS, Project Change Control, SOW), Stakeholder Identification and matrixed Human Resource Management, Risk & Issues Management, Communication Management, etc.

- Create and maintain a project schedule for each project by identifying and monitoring Resource Estimates, Overall Project Timeline, Project Milestones, Task Dependencies, Critical Path

- Control and track project performance in respect to Time, Cost, and Quality by constantly evaluating project progress, conducting regular team status meetings, reporting project status on weekly basis to management and the project team, executing an updating management plans as necessary, resolving and documenting issues

- Build and execute plans to ensure support group readiness for implementation.

- Coordinate meetings, as needed, to initiate working sessions, resolve project issues, and manage project risk.

- Promote continuous improvement by conducting, documenting, and communicating lessons learned

- Prepare and conduct informal and formal presentations

- Influence departmental procedures and objectives

- Build relationships with all functional areas and manage stakeholder expectations

Qualifications :

- Bachelors/Masters Degree in project management or business-related field

- Minimum of five years of project management and/or consulting experience

- Solid knowledge of and demonstrated experience in project management processes and methodologies

- Experience with in a financial services, mortgage or foreclosure/bankruptcy operation a plus

- Six Sigma Certification a plus

- Knowledge and demonstrated experience in change management and business process re-engineering

- Extensive experience in meeting planning, facilitation, and public speaking

- Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio, Project)

- Able to operate at a high level while willing to work on intimate details of a situation

- Crisp communication and presentation skills

- Good negotiation skills

- Organization and time management skills: Operates independently with minimal guidance by management

- Problem-solving skills with ability to perform root cause / corrective action analysis

- Strong interpersonal skills

- Ability to manage multiple tasks in parallel

Shifts :

Mid (Tentative Time: 2.00 pm to 11.00 pm)