NxtWave - Community Manager

Community Manager

Position Overview:

NxtWave is seeking a dynamic and passionate Community Manager to foster a vibrant and engaged community around our brand. As the Community Manager, you will play a pivotal role in building, nurturing, and expanding our online and offline community presence. You will be responsible for driving engagement, facilitating meaningful interactions, and ensuring a positive and inclusive atmosphere for community members. If you are a creative, enthusiastic, and people-oriented individual with a strong understanding of community dynamics, we encourage you to apply.

Responsibilities:

Community Engagement:

- Develop and execute strategies to increase community engagement and participation across various online platforms, including social media, forums, and other relevant channels.

- Initiate and participate in discussions, responding to comments, messages, and inquiries promptly and thoughtfully.

- Foster a sense of belonging and camaraderie among community members by creating and curating valuable and relevant content.

Content Creation:

- Create and curate engaging and shareable content tailored to the community's interests, including articles, videos, graphics, and more.

- Collaborate with the marketing team to align community content with overall brand messaging and marketing campaigns.

- Moderation and Conflict Resolution:

- Monitor community interactions to ensure adherence to community guidelines and policies.

- Address any conflicts or issues that arise within the community promptly and professionally, seeking to maintain a respectful and inclusive environment.

Community Growth:

- Develop and implement strategies to attract and onboard new community members.

- Collaborate with other teams to identify opportunities for community growth and expansion.

- Feedback and Insights:

- Act as a liaison between the community and internal teams, providing valuable insights, feedback, and suggestions.

- Regularly analyze community metrics and feedback to assess engagement levels and make data-driven decisions for continuous improvement.

Event Coordination:

- Organize and manage online and offline events, such as webinars, workshops, meetups, and conferences, to bring the community together and facilitate networking.

Qualifications:

- 1-3 years of proven experience as a Community Manager or in a similar role.

- Strong passion for and understanding of community building, social dynamics, and online engagement.

- Excellent written and verbal communication skills.

- Proficiency in using various social media platforms, forums, and community management tools.

- Ability to empathize, listen, and engage with a diverse range of community members.

- Creative thinking and the ability to generate engaging content ideas.

- Problem-solving skills and the ability to manage conflicts and challenges professionally.

- Experience with data analysis and the ability to draw insights from community metrics.

- Flexibility to adapt to changing community trends and needs.

- Knowledge of the industry and market trends related to NxtWave's products or services (if applicable) is a plus.

Key Skills:

- Content management

- Dynamic environment

- Campaign writing and handling

- Creative writing

- Stakeholders management

- Vendor management

- Student engagement

- Community

- Business strategy

- Digital media

Job Location: Hyderabad

Work Timings: 10-7 pm

Working Days: 5 Days per week