Nuvama - Head - Admin & Infrastructure

Purpose of the role:

The primary objective of this position is to lead and optimize the administrative operations of NWM by managing the effectiveness and productivity of the admin team. This role entails strategic financial planning and resource allocation, ensuring that expenditures align with business goals. By engaging with senior leadership, the purpose is to harmonize administrative functions with organizational strategies and maintain optimal branch arrangements. Furthermore, it involves exploring new partnerships and implementing innovative procedures to achieve cost efficiency. The role also emphasizes enhancing operational effectiveness through automation and the creation of new frameworks, ensuring that the admin team adapts to the changing demands of the organization.

Responsibilities:

Leadership and Team Management:

- Direct and mentor the administrative team, cultivating a culture of excellence and continuous improvement.

- Foster collaboration among team members to enhance overall performance and output.

Operational Oversight:

- Oversee the day-to-day functioning of the administration department, ensuring seamless operations across all business units.

- Liaise with senior stakeholders to align administrative functions with business strategies and branch requirements.

Infrastructure and Branch Development:

- Manage the setup and maintenance of infrastructure for existing and new branches, ensuring alignment with business plans.

- Lead initiatives for the opening of new branches, coordinating logistics, compliance, and operational readiness.

Financial Management:

- Develop and manage the departmental budget, ensuring cost-effective operations and resource allocation.

- Monitor expenditures and identify opportunities for efficiency improvements without compromising quality.

Vendor Management:

- Scout for new vendors and negotiate agreements to ensure competitive pricing and high-quality services.

- Evaluate vendor performance regularly and seek partnerships that enhance operational capabilities.

Process Improvement:

- Analyse current administrative processes and implement innovative frameworks to optimize workflow and productivity.

- Recommend and implement automation solutions to reduce time spent on routine tasks and improve efficiency.

Stakeholder Engagement:

- Collaborate with various stakeholders to understand their expectations and drive the administrative team to meet these needs effectively.

- Serve as a key point of contact for internal and external stakeholders on administrative matters.

Compliance and Risk Management:

- Ensure all administrative activities comply with regulatory standards and internal policies.

- Develop and enforce protocols to mitigate risks associated with administrative functions.

Qualifications:

- Bachelor's degree in business administration, Finance, or a related field; Master's degree preferred.

- Proven experience in administrative management, preferably within the financial services sector.

- Strong leadership and team-building capabilities.

- Excellent communication and interpersonal skills.

- Proficiency in budgeting and financial management.

- Familiarity with regulatory standards in broking and wealth management.

- Ability to drive change and implement process improvements effectively.